Company Description

About Us:
At Signal Tru Brand, we believe in creating impactful brand experiences that inspire and connect. Our mission is to transform ideas into reality through strategic planning, innovative solutions, and exceptional execution. We are dedicated to delivering outstanding results that exceed client expectations, fostering creativity, and driving growth in every project we undertake.

Job Description

Job Description

The Client Account Representative will be responsible for managing and nurturing client relationships, ensuring exceptional service delivery, and aligning our solutions with each client’s unique goals. This role requires excellent communication skills, strong attention to detail, and the ability to coordinate between internal teams and clients to achieve desired outcomes.

Responsibilities

Serve as the primary point of contact for assigned client accounts
Develop and maintain strong client relationships to ensure satisfaction and retention
Understand client needs and work with internal teams to deliver tailored solutions
Prepare and present account updates, performance reports, and project timelines
Identify opportunities to expand services within existing accounts
Resolve client concerns promptly and effectively
Collaborate with the sales and marketing teams to drive client success

Qualifications

Qualifications

Bachelor’s degree in Business, Marketing, Communications, or related field preferred
2+ years of experience in account management, client services, or a related role
Strong interpersonal and communication skills, both written and verbal
Ability to manage multiple projects and priorities simultaneously
Proficiency in Microsoft Office Suite and CRM systems
Detail-oriented with a problem-solving mindset

Additional Information

Benefits

Competitive salary within the $55k–$65k range
Opportunities for professional growth and career advancement
Comprehensive health, dental, and vision insurance
Paid time off and company holidays
Supportive and collaborative work environment

Client Account Representative

SharpContra