Mall Security Officer - Full-Time | 4-Day Work Week in Colorado Springs

Now Hiring: Mall Security Officer – Colorado Springs
Location: Colorado Springs MallSchedule: Full-Time | 4 Day Work Week | 1300-2100 (1:00PM to 9:00PM)Pay: $20.00 per hour
About the RoleJoin Citadel Security USA and be part of a trusted veteran-owned company with a reputation for security excellence since 2007. As a Mall Security Officer, you’ll help create a safe and welcoming environment for employees, vendors, visitors, and the public. Your presence will deter threats, enforce safety protocols, and provide outstanding customer service in one of Colorado’s most dynamic retail settings.
Why Colorado Springs?Enjoy working in a city surrounded by natural beauty—just minutes from Garden of the Gods and with breathtaking views of Pikes Peak.

What You'll Do

• Serve as the first line of defense, ensuring the safety and security of our client’s property and people.
• Conduct patrols (foot, mobile, or fixed post) while maintaining high situational awareness.
• Manage access control and monitor entrances, exits, and perimeters.
• Identify and address hazards, suspicious activity, and safety concerns.
• Partner with local law enforcement and emergency services when needed.
• Respond to and document incidents promptly and accurately.
• Deliver excellent customer service to employees, guests, and vendors.

What We're Looking For

• Valid Colorado Springs Merchant Guard Card license (required)
• High school diploma or GED
• Reliable transportation
• Professional, calm, and customer service–oriented demeanor
• Ability to pass a background check and drug screen
• Basic technology skills and a smartphone with email access
• Physical ability to stand, walk, bend, lift up to 50 lbs., and work in various weather conditions
• Previous security, military, or law enforcement experience preferred but not required
• Bilingual (English/Spanish) a plus

About Citadel Security USA Citadel Security USA is a veteran-owned company specializing in complex security operations and threat mitigation. We invest in our employees’ growth, offering opportunities for advancement in a professional, mission-driven environment.

Citadel Security USA is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.