Crossroads Health provides a continuum of quality life-changing behavioral health and specialized chemical dependency treatment services to children, adolescents, young adults, adults and families. As a leader in the behavioral health field, we offer a vast array of programs and services that evaluate, educate, strengthen and support thousands of children, adults and their families each year.

The Human Resources Administrator is a customer service focused position which assists with the day-to-day administration and operations of the Human Resources Department and supports the Company’s employees in every location. This role requires a high volume of daily interactions with people internally and externally, including face to face, phone, email and virtual. This individual must have a customer service attitude, be detail oriented, have critical thinking skills and be able to manage their time effectively. In addition, this individual must demonstrate a high level of ethical behavior regarding confidential information. This position is onsite at 9220 Mentor Ave., Mentor, OH.

More specifically, primary duties for this position include:

Supports the Talent function (and team) by managing the pre-boarding process from offer acceptance to orientation.
Communicate with new hires as to what to expect during onboarding and being the point person for any questions.
Collecting all necessary documentation and ensuring that all pre-hire requirements are scheduled and completed for new hires in a timely fashion.
Prepares, schedules, and facilitates New Hire Orientations.
Maintaining employee personnel files and tracking credentials.
Scheduling trainings, planning events and any other support that is needed for the employees and HR team.

Primary Requirements for this role:

High school diploma required. Bachelor's in Human Resources or related field preferred.
Two (2) years' experience in an Human Resources administrative role.
Experience in Non-profit or Healthcare organization preferred.
Experience with any HRIS (ADP WorkForce Now preferred), or ATS (Greenhouse preferred).
Expert level with Microsoft 365 products
Must have excellent organization and communication skills (both verbal and written) and a professional manner.

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.