Product Enablement Specialist

Responsibilities

• Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.
• Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Custom Commerce, such as new product launches, product detail maintenance, and promotional activities.
• Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure all requests are processed efficiently and on time.
• Support external publishers with their daily operational requests.
• Prepare comprehensive reports and analyses to inform team strategies and decisions.
• Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.
• Contribute to the team's success by performing other duties as assigned.

Requirements

• Minimum of 1+ years of experience in e-commerce operations.
• Hands-on experience with Content Management Systems (CMS) is a significant plus.
• Basic understanding of HTML, Scripting languages, or Python.
• Computer literate with foundational familiarity in programming or markup language syntax.
• Proactive and highly organized, with the ability to manage multiple projects and tasks simultaneously.
• Strong problem-solving skills and a keen eye for detail.
• A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.
• Willingness to work in shifts.
• Able to understand and communicate in English for daily work interactions.