HR Manager - Employee Relations

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

 

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

 

• Grit. We never give up. We don't always know the answer, but we don't give up until we  crack it. Sticking at it makes us stronger.
• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

 

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

 

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com.

DUTIES AND RESPONSIBILITIES

• Lead and guide the HR Business Partners to ensure effective collaboration and support with operation, department and stakeholders. Ensure consistent touch base and alignment with program leaders;
• Collaborate with program managers, support departments, and specialized groups to assess needs and strategies that concerns HR-related data, insights and recommendations. Assist in providing guidance and support in projects, initiatives and to achieve overall business and client goals.
• Leads the design, development and administration of projects, programs and initiatives to improve HR process and policy compliance, increased employee engagement and productivity;
• Perform manpower forecast to ensure full HRBP support coverage to all sites operations; 
• Perform budget planning, recommendation and analysis for HRBP related initiatives, activities and expenses;
• Evaluate and provide recommendations and insights on critical business decisions concerning labor and employment;
• Strong familiarity with labor laws and similar legislations. Provide advice and facilitate high-risk dispute resolution and critical disciplinary decisions. Partners with the legal department as needed/required. Represent the company to DOLE for labor related disputes and concerns;
• Review policies and contracts. Ensure processes are compliant with current labor laws and as much as possible amplify best practices. Consistent compliance with government reportorial requirements and documentation.
• Prepare, audit and present critical HR Reports such as Attrition, Attrition Drivers, Discipline, Performance, etc. which may be requested by the Executive Management Team. Analyze data to provide recommendation and insights aligned to program and organizational goals;
• Facilitate and improve people partnership initiatives such as New Employee Orientation, Focus Group Discussions, Crash course and other learning discussions to promote positive employee experience;
• Research, conceptualize, develop, & implement Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement and retention;
• Attend any tasks and report as requested by the Sr. HR Manager, Director or Executive Management.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

Key Skills:

• With strong background in Labor and Employee Relations
• Above average writing and verbal communication
• Background in all HR facets is an advantage
• Strong Analytical Skills
• Data Management/ Data Accuracy
• Preferably has experience in BPO Setting
• Amenable to working on a shifting schedule especially night shift

Demonstrated competency in the following areas is also required:

• Proven experience at developing and maintaining relationships with key internal and external stakeholders
• Engaged in facilitation and training skills
• Commitment to delivering to the highest quality first time
• Proven ability to work to deadlines and under pressure with a positive attitude
• Compassionate

EDUCATION AND/OR EXPERIENCE

• Candidate must possess at least a Bachelor's/College Degree, Human Resource Management, Business Studies/Administration/Management, Psychology or equivalent.
• 5-8 years HR Leadership Experience

Language Skills:

• Outstanding written and verbal English communication skills

About Enshored 

 

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

 

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.