Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... an experienced and passionate Sales & Catering Coordinator for Riggs and Lyle Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. Our ideal candidate thrives in a non-stop environment, has an open mind and a great sense of humor, and loves finding solutions.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

•Act as the primary resource for the operational and administrative functions for the group block management including building room blocks, managing group inventory, billing, pre-arrival and post departure tasks as required•Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups•Complete Resumes for all owned groups•Oversee accuracy of room blocks and reservations •Set-up proper billing accounts according to accounting policies•Process sales related reservation requests, changes, and cancellations received, including routing and pro-forma invoices•Communicate information regarding designated VIP reservations•Provides support for Transient Reservations•Perform any other job-related duties as assigned
•Maintain sales contracts and other documentation, edit/customize documents as needed
•Anticipate guest’s needs, create personal and memorable experience and solutions
•Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills and abilities

• Fun and welcoming personality is a MUST
• Excellent communication skills; both verbal and written is a MUST
• Possess poise, elegance and calm demeanor in all situations
• Exceptional organizational skills
• System Administrator: adaptability to learning new systems is required
• Prior experience with Delphi, Amadeus, Opera, CVENT, Passkey, and MeetingBroker is helpful but not requiredHourly Rate $27

Benefits

At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location: Washington, DC