Department: Technology
Team: Working Groups
Location: London with hybrid working
Position type: Contractor (umbrella – inside IR35) until 19th December 2025

What the hiring manager says

"Security is an essential component in the development of industry specifications and programmes within the GSMA. This role will support security activities in and around the GSMA and will specifically focus on the GSMA’s Fraud and Security Group (FASG), which drives the industry’s management of fraud and cybersecurity matters to protect operator-deployed technology and infrastructure, and customer identity, security and privacy. The role holder will provide operational support to GSMA and FASG projects, and seek to influence operators, key industry suppliers and other eco-system partners to drive mobile industry security resilience.”
James Moran, Head of Security

About the Team

The GSMA Industry Security team is tasked with assisting GSMA members develop and improve security and fraud management capabilities in the mobile ecosystem. The team delivers several capabilities to support this goal including:
•   Establishing direct relationships with industry security and fraud management experts;
•   Facilitating intelligence sharing and cooperation between members on mobile security and fraud threats to network operators and their customers;
•   Convening events that bring security and fraud management specialists from the mobile ecosystem and adjacent industries together, to create business connections and drive positive security impacts;
•   Providing a centralised advice and reporting capability; and
•   Using a team of analysts to aid with threat evaluation and risk mitigation.

Working Groups

Working Groups, of which the Fraud and Security Group is one and is the area of focus for this position, are the traditional “engines” of the GSMA, initially created to support the establishment of roaming and interworking services for 2G/GSM, they have since adapted their work and scope with every generational and service update.

They are continually evolving with both long-term and contemporary active members. The Working Groups have resource pools of subject matter experts from member organisations that provide huge value to GSMA’s activities. Fraud and security are key topics engaged in to ensure the secure and resilient operation of networks and services globally.

In some cases, working groups, including the Fraud and Security Group, publish specifications that are regarded as global standards, in other areas they take outputs from key standards and ensure interoperable solutions and approaches can be deployed. Key organisations that the team engages with are industry suppliers and standards development organisations. Working Groups collaborate and periodically meet to gather opinions, reach consensus, draft and approve specifications and other documents.

Fraud and Security Group Director

The Fraud and Security Director will be responsible for the day-to-day operation of the Fraud and Security Group working in partnership with the elected or appointed Chair from the GSMA membership and GSMA team colleagues.

About You

•   Notable industrial experience and a technical background, ideally with a strong technology degree and/or professional security certifications.
•   Demonstrable understanding of security principles, information security management systems, risk management and vulnerability treatment and response.
•   Knowledge of the mobile telecommunications industry, specifically the threats faced and technologies used (legacy, current and future), and enjoy the respect of mobile industry security professionals.
•   Fluent spoken and written English, and you will be able to communicate technical matters to a non-technical audience.
•   The ability to demonstrate sound judgment in the prioritisation of competing work assignments, escalation of issues and analytical problem solving.
•   Effective organisation and project management skills with key attention to detail and delivery of high-quality documentation.
•   The ability to motivate project teams composed of geographically dispersed members from GSMA member companies worldwide and enjoy coordinating their activities.
•   The ability to effectively work with others to make up for gaps in your experience or knowledge.
•   Strong sense of business ethics and principles, and you will understand and adhere to anti-trust principles.
•   Cultural understanding and sensitivity, recognising that GSMA is a global organisation with members from many countries and cultures.

Contract type

Short term Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.