Senior HR Manager

Company:

Marsh

Description:

We are seeking a talented individual to join our Human Resources team at Marsh McLennan. This role can be based in Toronto,. It is a hybrid with a requirement of working at least three days a week in the office.

As a Senior Human Resources Manager, you will play a critical role within the People Function and will support one of our larger business units in Canada. In this role, you will coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle; this role can also include project work. You will have the opportunity to advise and consult on people’s matters in a business where the People function is considered an essential partner.

HR Managers will also be key to the deployment and adoption of new processes or initiatives which are aimed at People Managers and will need to understand and reflect on the local market perspective whilst respecting the value of enterprise-wide alignment where appropriate.

We will count on you to:

• Deploy enterprise-wide HR programs and initiatives
• Provide guidance and support to Managers across the full range of activities in the HR portfolio, including and not limited to performance management, skills and competence development and learning, succession planning, absent/leave management, change management, organizational effectiveness, compensation, benefits and total rewards including the year-end process
• Support employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc.; where matters are more complex, the HR Manager will engage with the Employee Relations CoE for advice and support.
• Responsible for coordinating the rollout and delivery of HR programs and contributing to process improvements
• Cultivate strong relationships with functional teams (Finance, Total Rewards, Talent Acquisition) and support the alignment between the people and business strategies
• Ensure that regulatory and statutory obligations are discharged locally including reporting requirements
• In partnership with our Talent Acquisition team, may use their insights into the business units to provide input to candidate and role profiles or participating in interviews if requested for certain roles, as well as support People Managers with onboarding new hires ensuring that an appropriate plan for onboarding has been developed by the People Manager
• During organizational changes, coordinate necessary activity to support People Managers and affected colleagues including planning and execution of consultations with colleagues about changes affecting roles or terms of employment
• If requested, coach and/or manage less experienced HR Managers
• Consult with People Partners and CoEs to determine best practices, continuously improve delivery methods, and especially consider country-specific nuances to guide local implementation

What you need to have: 

• 5+ years’ relevant Canadian work experience in HR alongside a requirement for suitable qualifications
• Confidence and experience to operate without regular supervision across the full breadth of HR activity taking the initiative to bring in specialist colleagues/experts as required
• Highly skilled in supporting managers with employee relations case management including investigations and administration of hearings
• Demonstrated ability to effectively coach managers at every level in the business including senior executives effectively through all aspects of the employee life cycle with varying complexity
• Able to identify opportunities to make improvements to the service provided by People Services, and experienced in leading work to define and implement changes that will deliver a better service to People Managers
• Experience of successfully supporting/co-leading project initiative implementation across a population of managers recognizing the broader business objectives
• Extensive understanding of local laws, regulation and company policies and HR processes
• Excellent interpersonal skills to connect with colleagues in business and in wider HR community
• Solid technical skills MS Office Suite and enthusiasm for learning new skills as needed

What makes you stand out?

• Bachelor’s degree
• Familiarity with Workday or similar systems
• HR related certifications
• Bilingualism (English/French) is preferred

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.