Work Control Clerk / DSS Clerk

Position Title: Work Control Clerk / DSS Clerk

Area of Requirement: Aberdeen Proving Grounds (APG) MTF and Surrounding Facilities

Scope of Position:

The Work Control Clerk/DSS Clerk serves as the primary interface for receiving, processing, and tracking work orders, preventive maintenance tasks, and service requests. This position ensures accurate entry of data into the Government’s system of record (DMLSS or successor) and the contractor’s CMMS, provides status updates, and supports scheduling, reporting, and compliance tracking for all maintenance activities.

Tasks and Capabilities Required:

Receive, review, and log all incoming work orders, service requests, and preventive maintenance tasks.

Enter data into the Government-approved CMMS and contractor tracking systems accurately and promptly.

Verify work order information for completeness and compliance with PWS requirements.

Assign work orders to appropriate shop personnel and track progress to completion.

Generate and distribute daily, weekly, and monthly work order status reports.

Maintain files of completed work orders, inspection results, and related documentation.

Serve as the primary point of contact for status inquiries from Government staff.

Support service call tracking, E/U/R work categorization, and metrics reporting.

Mandatory Experience and Certifications:

Minimum 2 years’ experience in administrative or clerical support, preferably in a maintenance or facilities management environment.

Experience using CMMS or asset management software.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Preferred/Desired Certifications:

· Certified Administrative Professional (CAP).

· Training in DMLSS, Maximo, or other CMMS platforms.

· Customer service certification or training.

Disclaimer:

The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by those in this position. They are not an exhaustive list of all duties and skills required. The company reserves the right to modify job duties or assign additional duties as needed.

Special Qualifications/Requirements:

Must be able to successfully pass, as required, a federal, state, or local government's background investigation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We maintain a drug-free workplace and perform pre-employment substance abuse testing. The contractor will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description last Updated: 08/11/2025