Principal Software Asset Management Product Owner (SAM)

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary:

We are seeking a highly motivated and experienced Software Asset Management (SAM) Product Owner to lead the development and implementation of our Software Asset Management program from the ground up. The ideal candidate will possess a deep understanding of software licensing, asset management principles, and best practices, along with strong leadership and communication skills. This role will be pivotal in optimizing software usage, ensuring compliance, and maximizing the value of software investments across the organization.

Responsibilities:

• Program Development:

  • Define the vision, strategy, and roadmap for the Software Asset Management program.

  • Develop and implement policies, processes, and procedures for effective software asset management.

  • Establish key performance indicators (KPIs) to measure the success of the SAM program.

• Stakeholder Engagement:

  • Collaborate with cross-functional teams, including IT, procurement, finance, and legal, to gather requirements and ensure alignment with organizational goals.

  • Serve as the primary point of contact for all SAM-related inquiries and initiatives.

• Software Licensing Management:

  • Oversee the management of software licenses, ensuring compliance with vendor agreements and regulatory requirements.

  • Conduct regular audits and assessments to identify and mitigate risks associated with software licensing.

• Tool Implementation:

  • Lead the configuration of SAM tool, ensuring proper integration with existing systems.

  • Identify and eliminate technical debt from past customizations and prepare for SAM Pro to have complete and accurate data.

• Training and Awareness:

  • Develop and deliver training programs to educate employees on software asset management best practices and compliance requirements.

  • Promote awareness of the SAM program across the organization to foster a culture of accountability and compliance.

• Reporting and Analysis:

  • Generate regular reports on software usage, compliance status, and cost savings achieved through effective asset management.

  • Analyze data to identify trends, opportunities for optimization, and areas for improvement.

• Continuous Improvement:

  • Stay current with industry trends, best practices, and regulatory changes related to software asset management.

  • Continuously assess and refine the SAM program to enhance efficiency and effectiveness.

Qualifications

• Bachelor’s degree, Business Administration, or a related field. 

• 6-8 years of experience in Software Asset Management, Product Owner, or a similar role

• Strong understanding of software licensing models, compliance requirements, and best practices

• Experience with ServiceNow, particularly the Software Asset Management module

• Proven experience in agile methodologies and product management practices

• Excellent analytical, problem-solving, and organizational skills

• Strong communication, interpersonal and stakeholder management skills

• Relevant certifications (e.g., Certified SAM Product Owner (CSAM), ServiceNow Certified System Administrator) are a plus

• Bachelor's in Computer Science or Computer Engineering

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.