• Academic Services Division

• This is a full time, continuing position with a salary in the range $93,491 to $100,296 (HEW 6) plus a generous super allowance of up to 17%.

• This role blends operational coordination, stakeholder engagement, and improvement projects, directly impacting the quality of UQ's learning spaces.

• We are seeking a self-motivated and autonomous professional who can manage a reactive workload and competing priorities while ensuring data accuracy across multiple systems and locations.

• Based at our St Lucia campus

About This Opportunity 

Reporting to the Manager, Learning Space, the Senior Learning Space Officer is responsible for ensuring that UQ's central learning spaces are maintained, operational, and fit for purpose. This vital role involves the day-to-day coordination of maintenance and oversight of space usage. The successful candidate will work closely with a wide range of stakeholders to ensure all spaces are safe, functional, and ready for the UQ community, while also handling minor upgrades, urgent repairs, and the ongoing enhancement of learning environments.

Key responsibilities will include: 

Operational Management

• Conduct regular inspections and coordinate the resolution of maintenance or urgent issues to ensure learning spaces are safe and functional. You will be responsible for timely follow-up and escalating major incidents to the appropriate teams.

Booking and Stakeholder Management

• Manage the external and internal booking process for centrally controlled learning spaces, including assessing requests, managing billing, and building effective relationships with a wide range of stakeholders to support initiatives across UQ sites.

Project and Process Improvement

• Support the Manager with space improvement projects and contribute to the review and update of operational procedures and manuals. You will also maintain accurate records to support effective reporting and future planning.

Team Collaboration

• Act as a representative for the Learning Space team on working parties and projects. You will also provide support to both the Learning Space and Timetable Services teams as needed.

About You  

• Degree/qualifications with relevant experience in administration, facility management, or a related field. You should have proven experience in resource management, logistics, or operational coordination, including the use of databases and information systems.

• Strong organizational skills and excellent attention to detail, with a proven ability to manage competing priorities, meet deadlines, and adapt to a dynamic environment. You will also need strong analytical and problem-solving skills to interpret data and provide evidence-based advice.

• Excellent interpersonal, written, and verbal communication skills, with a demonstrated ability to build and maintain productive relationships with a diverse range of stakeholders. You must be able to work independently with minimal supervision while also contributing effectively to a collaborative team.

• A strong commitment to high-quality customer service and continuous improvement. Proficiency with student administration systems and reporting tools is essential, or a demonstrated capacity to quickly develop this knowledge. Familiarity with university policies is a plus.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

For more information about this opportunity, please contact Stephen at s.gillard@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. 

Applications close 19 August 2025 at 11.00pm AEST (Job Reference Number - R-54334). Please note that interviews have been tentatively scheduled for 26 August 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. 

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments. 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.