Food Services Assistant

• Employment Term: Casual Opportunity Available

• Location: St Stephen’s Hospital, Hervey Bay 

• Remuneration: $29.02 - $31.15 per hour per hour + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances 

Make a meaningful difference with St Stephen’s Hospital 

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others. 

An integral part of our team as a Patient Services Assistant - Food Services, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

As part of our Food Services team, you will be responsible for providing high-quality service delivery to all customers including patients, staff and visitors. You will be responsible for basic meal preparation, portioning and serving of hot and cold meals, meal delivery and distribution, and cleaning.   

Let’s make a meaningful difference, together. 

In this role you will:  

• Assist with the timely assembly, delivery and collection of meals to patients and work collaboratively with clinical staff to ensure all patients with special dietary requirements/changes are addressed and met. 

• Act as quality control to ensure all meals are presented to a high standard and are appropriate for each patient, escalating issues where required. 

• Ensure a high standard of hygiene and safety throughout the food services department that complies with the hospital food safety program. 

• Demonstrate knowledge and understanding of HACCP principles in accordance with the hospital’s food safety program. 

• Demonstrate a passion for customer service and recognise the importance your role plays in providing an exceptional customer experience. 

What makes a difference for us? 

• Flexibility to work across all shifts - mornings, afternoons, evenings, and weekends. 

• Previous experience in a food service or hospitality team environment, with a demonstrated understanding and competencies in manual handling training, chemical use, hand  

• hygiene and food safety.  

• Ability to work well in a team and support a positive team environment. 

• Basic numeracy, literacy, verbal communication and interpersonal skills including ability to read, measure accurately and perform basic math skills. 

• Barista Experience an advantage

What makes a difference for you?

As Australia’s first fully digital hospital, St Stephen’s gives the Wide Bay community access to one of the country’s most advanced healthcare facilities. An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment with personal care.

• Flexible work arrangements to support work-life balance

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

• Free / Subsidised On-Site Parking

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid an unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

• Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).

• Career development opportunities to challenge yourself, grow and make a meaningful difference

St Stephen’s Hospital is proudly part of the UnitingCare family, we’d love you to be too.

At St Stephen’s Hospital, we offer a comprehensive range of inpatient medical, surgical and rehabilitation services including Cardiac and Cancer Care, Urology, Bariatric, Gynaecology, Respiratory, Haematology, Orthopaedics, Cardiovascular, Endoscopy and Vascular and general surgery. We’re committed to re-investing surplus funds for the devolvement of our hospital, services and employees; creating facilities that utilise leading edge technology and staffed by leaders in their field.

Joining St Stephen’s Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16, 500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all it’s fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Learn more about Diversity & Inclusion at UnitingCare: https://www.unitingcareqld.com.au/about-us/who-we-are/diversity-and-inclusion

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.