General information

Reference

1000009008

Vacancy details

Talent pool

Sales - HE - Conversion

Title

Student Applications Administrator

Contract type

QA HE Ltd Permanent

Job advert

We're Hiring: Student Applications Administrator

MOSTLY Home-Based | Birmingham or London (occasional campus travel)

Full-Time | Tues–Fri (9–5:30/10–6:30) & Sat (9–5:30)

Help students take the next big step in their education — and grow your career while doing it.

Are you a people person with a passion for helping others succeed? Whether you come from sales, customer service, or a call centre background — if you're organised, proactive, and thrive in fast-paced environments, this could be your next move.

What you’ll do

Be the first point of contact for prospective students
Guide them through the full application journey — from enquiry to enrolment
Support with assessments, payment options, and course selection
Champion our programmes and answer queries with confidence
Collaborate across teams to deliver a seamless student experience
Work towards and exceed conversion targets

What you’ll bring

Excellent communication and customer service skills
A love for targets and have good Excel skills
Strong organisation and attention to detail
Confidence in building relationships
Resilience and adaptability under pressure
CRM experience (a plus, not essential)
A desire to grow and be part of something meaningful

Why QA Higher Education?

We believe education should be accessible to everyone — from students preparing for university to professionals changing careers. We partner with leading universities to deliver programmes in Business, Computing, Cyber Security, Digital Marketing, and more.

Ready to apply?

Hit the Apply button or tag someone who’d be perfect for this role!

Equal Opportunities

At QA, we celebrate diversity and inclusion. We’re proud to be an equal opportunity employer — your place is here.

#QAHE #StudentSupport #CustomerServiceJobs #EducationCareers #RemoteJobs #BirminghamJobs #LondonJobs #HiringNow

Vacancy location

Location

London, London, London

Handled by

Marwa El Mufti
Michaela Cassa - QA
Jack Vines - QA

Primary handler

Jack Vines - QA

Last name

Vines - QA

Forename

Jack

Email

QArecruitment@talentsoft.com