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Site Reliability Engineer

NatWest Group

Office

Gurugram, India

Full Time

Join us as a Site Reliability Engineer

  • In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
  • You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
  • This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
  • We're offering this role at vice president role

What you'll do

As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.

You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.

In addition to this, you’ll:

  • Proactively contribute new ideas and innovations to meet short term and longer-term goals
  • Continually balance and manage any potential risks
  • Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
  • Provide technical expertise and input to establish the risk tolerance of products and services
  • Communicate incident status updates clearly and frequently to other teams, customers and stakeholders

The skills you'll need

We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need at least 12 years of experience. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes

We’re also looking for:

  • Experience in Java or Python
  • Strong knowledge of SRE principles including automation, building scalable and reliable systems
  • Experience in GCP, Microservices and observability tools such as Prometheus, Grafana and Splunk
  • Experience using mathematical and statistical models to assess trends
  • Strong communication skills with the ability to proactively engage with a wide range of stakeholders

Hours

45

Job Posting Closing Date:

19/08/2025

Site Reliability Engineer

Office

Gurugram, India

Full Time

August 12, 2025

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NatWest Group

NatWestGroup