Youth Case Worker - 5 months contract

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey Bay.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.

Purpose of the Position

The Youth Caseworker primary role is to support the Manager to provide front line case management to achieve better outcomes in accordance with the goals of Aboriginal and Torres Strait Islander children and families.

Responsibilities and Duties

• Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for clients
• Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services
• Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
• Care coordination - Implement Case Plans, including advocating for, supporting and journeying with the client to achieve their desired outcomes
• Work always to advance the reputation of CQID and undertake additional relevant duties as required
• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
• At all times work within CQID’s Workplace Health & Safety Policies and Procedures
• Other responsibilities as directed by the Executive Office

Qualifications and Experience

Essential

• Holds a current C Class Queensland Driver's Licence
• Current Working With Children Check, 'Blue Card'
• Holds or willing to obtain a First Aid and CPR Certificate

Desirable

• A demonstrated thorough knowledge of child protection issues, legislation and requirements and relevant issues specific to Indigenous children and families.
• An awareness and understanding of Indigenous communities and cultures and the historical and contemporary issues relevant to the needs of Aboriginal and Torres Strait Islander clients, and proven capacity to communicate appropriately.
• Experience in providing a relevant support service to vulnerable Indigenous families and Indigenous children.
• Experience in liaising efficiently with a range of services schools, social welfare, Court, Police, Legal and health agencies.

Skills and Attributes

Essential

• Aboriginal and/or Torres Strait Islander heritage - [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants].
• Competent in use of Microsoft Office software.
• Physical ability to undertake job responsibilities.
• Ability to communicate effectively; spoken and written.
• Self-starter, motivated and able to self-manage work tasks.
• Strong connection to and knowledge of local Indigenous Community.

Desirable

• Experience in developing and managing case plans.