At Best Practice Software, our vision is communities connected with care. In 2025, we have a new mission to build a culture people love, where:

we value customers,
we work together for success,
we are accountable for our actions,
we innovate for the future, and
we celebrate diversity and inclusion.

If you share our vision and values, please consider this exciting career opportunity to join our growing team in Bundaberg, Queensland.

You’re unique, and we value that. As a Training & Deployment Specialist, we’ll call on your unique talents, skills, expertise, and experience to:

Plan, communicate with stakeholders and manage the successful deployment of our software package to new customers;
Liaise with new customers to understand their software needs, and configure their new software accordingly before deployment;
Prepare, practice and deliver system training in a variety of formats including group, remote and one on one for both internal and external customers;
Use your training expertise to develop innovative and creative learning experiences for all user levels;
Present our suite of medical software in an engaging, positive and simplistic manner to ensure an effective transfer of knowledge to users of all levels;
Record deployment activities, and training sessions in our CRM and follow-up and manage training leads;
Review new trends and tools being used in the industry;
Conduct post-deployment, and post-training reviews to determine future training resource needs and identify areas for improvement;
Stay abreast of product changes and adapt training plans and materials.

We believe our ideal applicant will demonstrate the following attributes:

Relevant tertiary education, or equivalent industry experience, in Education, Training or related field;
Certificate IV in Training and Assessment;
Knowledge of instructional design and learning principals;
Experience developing training material, including adequate knowledge of LMS/e-learning platforms;
Ability to present complex information to a variety of audiences;
Comfortable speaking/presenting internally and externally;
Ability to work autonomously and confidently within a multi-disciplined team;
Strong computer literacy;
Sound decision-making and organisational skills;
Ability to communicate with internal and external stakeholders at all organisational levels;
Strong overall experience in our Bp products.

What’s in it for you?

Market-leading benefits that make us a proven local employer of choice;
Flexible work arrangements that help you strike the right career balance;
Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities;
Belong as part of a dynamic and highly supportive team with a strong dedication to the mission;
Enrich your experience by supporting our frontline healthcare heroes across Australasia.

How can we get this ball rolling?

To start a conversation on your fit within our team, we recommend you provide us with:

a capability statement/cover letter highlighting your experience and how you meet our requirements; and
an updated copy of your resume.

Your new career starts here.

For more information on this role, please contact Alan Goodare on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you're ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants required for an interview will be contacted upon submission of this application.