IT Project Manager

CLASSIFICATION TITLE:

IT Project Manager

SALARY:

$85,183.29 - $110,177.47

DEPARTMENT:

Information Technology

Opening Date:

08/12/2025

Closing Date:

08/26/2025 12:00 a.m.

FLSA STATUS: Exempt - Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

GENERAL SUMMARY:

Under the direction of department management, this position is responsible for the end-to-end management and successful delivery of technology initiatives across multiple Macomb County departments. The IT Project Manager applies standard project management practices to initiate, plan, execute, monitor, mitigate risk, and close projects of varying size and complexity. This role involves building and leading cross-functional teams, aligning technical solutions with business goals, and ensuring project outcomes are delivered on time, within scope, and on budget. Clear communication skills are essential for conveying project goals, progress, and outcomes to stakeholders through written documentation, presentations, and meetings.  The position requires ongoing collaboration with internal stakeholders, vendors, and IT service providers, as well as a high degree of visibility to develop trusted partnerships, identify opportunities for process improvement, and support long-term strategic planning.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Project Initiation:

Defines, estimates, and presents new project requests outlining scope, schedule, budget, resources, risks and return on investment (ROI) to obtain executive level approval.

Conducts project kick-off and status update meetings to guarantee timely delivery of deliverables while proactively addressing project risks and scheduling conflicts.

Project Planning:

Develops and maintains client's annual project roadmap, ensuring feasibility while coordinating and prioritizing both planned and unexpected project requests.

Develops and manages project plans ensuring all deliverables and milestones are identified and accounted for with responsibility and due dates assigned.

Develops and implements detailed project communication plans to ensure timely updates and transparency is maintained throughout the life of the project.

Collaborates with project team and stakeholders to identify, document, and define traceability of business, system, and network requirements.

Guides teams through the planning, design, development, testing, training, and implementation phases of projects with varying complexity.

Project Execution:

Develops and maintains client's annual project roadmap, ensuring feasibility while coordinating and prioritizing both planned and unexpected project requests.

Develops and manages project plans ensuring all deliverables and milestones are identified and accounted for with responsibility and due dates assigned.

Develops and implements detailed project communication plans to ensure timely updates and transparency is maintained throughout the life of the project.

Collaborates with project team and stakeholders to identify, document, and define traceability of business, system, and network requirements.

Guides teams through the planning, design, development, testing, training, and implementation phases of projects with varying complexity.

Project Monitoring and Control:

Defines and controls project scope of work, purpose, business value, risks and assumptions with the client and project resources.

Provides reports to an agreed schedule (or upon request), that include Risk Mitigation and overall project status updates (e.g., red, yellow, green summary status).

Reviews project deliverables at every phase to ensure accuracy, quality, and completeness.

Monitors and reconciles project expenses to ensure they align with the planned budget, managing and controlling overall project cost.

Manages and communicates project risk with respect to predictive analysis, problem solving, communication, and controlling project impact.

Communicates effectively and creates change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets.

Stakeholder and Vendor Oversight:

Serves as the primary information technology liaison with assigned departments/clients to ensure overall IT support and solutions delivered with quality and timeliness.

Establishes and maintains a high degree of visibility with assigned departments/clients to ensure overall IT support and solutions are delivered with quality and timeliness.

Documents and manages Requests for Proposals (RFP) for new technology requests.

Leads vendor and contract management on each project, ensuring adherence to scope, deliverables, escalation, and payment terms.

Collaborates with assigned departments to create and define annual and 5-year budget outlooks for IT related items (e.g., projects, hardware, software).

Process Improvement and Innovations:

Ensures technology solutions are secure, compliant, and continuously optimized to utilize product features to their fullest potential.

Aligns project goals with the organization's long-term objectives, ensuring that all projects contribute to the overall business strategy and deliver maximum value.

Maintains and expands on Information Technology knowledge through attendance of seminars, workshops, and other media to stay current and drive new solutions.

IT Service Management:

Manages overall assigned client IT service requests and incidents to ensure quality and timely resolution based on service level requirements.

Manages IT procurement for assigned clients, including obtaining quotes through the verification of implementation and final payment.

Operates an automobile to perform assigned job functions.

Performs related duties as assigned.

QUALIFICATIONS:

Required Education and Experience

A minimum of one of the following:

• Bachelor’s Degree from an accredited college or university in Project Management, Information Technology or a related field and at least three (3) years of experience in project management

• Associate’s Degree (or a minimum of 60 completed credit hours) from an accredited college or university in Project Management, Information Technology or a related field and at least seven (7) years of experience in project management

• High school diploma or GED equivalent and active industry certification in Project Management and at least nine (9) years of experience in project management

Preferred Education and Experience

• Experience in overseeing and directing the work of others

• Experience implementing complex information technology projects

• Experience in managing infrastructure and network projects

• Experience in managing projects for Software as a Service and on-premise environments

• Experience in using project management tools to manage projects and create roadmaps

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

Preferred Licenses or Certifications

• Project Management Professional (PMP)

• Certifications issued by Project Management Institute (PMI)

• Project Management certifications from an accredited college

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:

Knowledge of:

• Information technology including hardware, software, cyber security, and support

• Contract requirements and support adherence to contract

• Core IT methodologies (e.g. Software Development Life Cycle (SDLC), Information Technology Infrastructure Library (ITIL), Agile, Waterfall, Security)

• Root cause analysis and corrective action resolution

• Working in a cross-functional business and technical team environment

• Microsoft Office suite

Skill in:

• Core disciplines of project management methodologies and techniques

• In-depth knowledge of project management areas/deliverables (e.g schedule, scope, quality, communications, etc.)

• Measuring project success factors with respect to cost, schedule and quality

• Working within requirements and test case development

• Interacting with business customers and handling expectations

• Problem solving and identifying solutions for improvement

• Researching and thinking logically to propose solutions & alternatives

• Providing a high level of customer satisfaction and quality deliverables

Ability to:

• Document clear and concise procedural documentation

• Be a self-starter and work independently with minimal direction

• Work well in a team environment and support multiple projects and/or work assignments

• Mentor peers and other supporting team members

• Contribute and support a continuous improvement work environment

• Actively listen, with strong interpersonal, written, and oral communication skills

• Communicate clearly and concisely both technical and non-technical content

• Establish and maintain effective service-oriented relationships with co-workers, elected officials, Executive Office, department heads, and vendors

• Carry out oral and/or written instructions timely and with quality

• Identify and recommend job related improvements

• Adhere to IT policies and procedures

• Conduct oneself with tact and courtesy

• Work in an environment which embraces the county’s Dignity Campaign

• Effectively speak, write and understand the English language

• Effectively speak, write and understand a language other than English is preferred

• Understand and carry out oral and/or written instructions

• Accurately organize and maintain paper documents and electronic files

• Maintain the confidentiality of information and professional boundaries

WORK ENVIRONMENT/CONDITIONS:

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: N/S

Street environment (near moving traffic): N/S

Construction site: O

Confined space: N/S

Exposures

Individuals who are hostile or irate: N/S

Individuals with known violent backgrounds: N/S

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: N/S

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances, or waste: N/S

Loud noises (85+ decibels): N/S

Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Demand:

Balancing on even or uneven surfaces/ground: F/C

Bending (forward or backward bending at the waist): F/C

Climbing up or down stairs, ladders, scaffolding and platforms: O

Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S

Digging:  N/S

Driving on sealed and unsealed roads: F/C

Grasping, gripping, holding, clasping with fingers or hands: O

Kneeling to work at low levels: O

Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C

Lift/Carry/Move objects from one level/position to another:

Up to 50 pounds: F/C

Over 50 pounds: N/S

Push/Pull objects away from or towards the body: O

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): F/C

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: F/C

Walking considerable distances in the facility on multiple surfaces: F/C

Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS
Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.

United Auto Workers (UAW) Local 412 - Supervisors bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.