Client Service Associate
LPL Financial
46k - 76k USD/year
Hybrid
Remote South Carolina, United States
Full Time
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.
Job Overview:
This full-time remote employment opportunity would allow you to support Financial Advisors associated with LPL Financial under our Employee Advisor Model. This role may provide support to multiple advisors operating within the credit union space. This opportunity is an excellent steppingstone to continue to build on your wealth management experience and opportunities to work with multiple internal departments at a growing company.
Responsibilities:
Client Service Functions:
Daily direct communication with advisors and clients while assuming ownership of inquiries and see them through to a timely resolution & building rapport
Address questions from clients (account activity, policies and documentation requests)
Proactive outreach to clients and advisors on time sensitive activities - RMDs, distributions and tax forms
Submit instructions for account activities on behalf of the advisor and end clients for account functions (New Accounts, Cash Management, Transfers, Account Maintenance, Trade Orders)
Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner, and collaborate with internal departments to ensure timely service delivery
Educate clients and advisors on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc.
Actively contribute to the development of your peers by sharing best practices and participating in other project work as assigned
Operational Functions:
Manage daily reports for account activities that are operational in nature – cash management, RMDs, periodic distributions, debits, pending settlements, etc.
Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
Manage and complete project work (i.e. linking annuities)
Help reduce LPL operating cost through increased usage of eSignature, paperless statements, account view, and reduced NIGOs
Administrative Functions:
Answer phones, schedule appointments, and prepare materials for client meetings, if requested
Keep client management systems up to date with client information using CRM
Accurately complete expense reports on behalf of the financial advisors, if requested
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
1+ years of financial industry experience, preferably in wealth management
1+ years of experience utilizing the Microsoft program suite (Outlook, Word, Excel)
Preferences:
Desire to obtain industry licenses (i.e. SIE, Series 7 and 66)
Strong background in client service with excellent communication skills
Strong attention to detail and organizational skills
Effective oral and written communication; able to explain complex information clearly and simply
Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
Time management skills with the ability to handle multiple projects and deadlines
Possess strong analytical and problem-solving skills
Self-motivated, driven and takes initiative
#LPL-PA
Pay Range:
$22.82-$38.04/hourCompany Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
Impactful Work: Our size is just right for you to make a real impact. Learn more here!
Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC1.22.25
Client Service Associate
Hybrid
Remote South Carolina, United States
Full Time
46k - 76k USD/year
August 12, 2025