Senior Director, Person to Person Payments

General information

Career area Deposits Products & Marketing Work Location(s) 1100 Virginia Drive, PA, 12850 W Gran Bay Pkwy, FL, 2911 Lake Vista Drive, TX, 500 Woodward Avenue, MI Remote? No Ref # 20486 Posted Date 08-11-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Senior Director - The Payments Leader will be responsible for defining and executing the product vision and strategy for our Person to Person Payments platform. This role requires a deep understanding of industry trends, customer needs, and technological advancements to ensure a seamless and efficient payment experience.

The Work Itself

• Define Product Vision and Strategy: Develop a compelling vision and strategic plan for P2P payments that aligns with the company's overall objectives and customer needs.
• Analyze Industry Trends: Stay informed about the latest developments in the payments industry, including regulatory changes, competitive landscape, and emerging technologies, to inform product strategy.
• Develop and Maintain Product Roadmap: Create and manage a comprehensive product roadmap that outlines key milestones, deliverables, and timelines to achieve strategic goals.
• Define Clear Product Requirements: Collaborate with cross-functional teams to translate business needs into detailed product requirements and specifications.
• Ensure and Own End-to-End Payment Experience: Oversee the entire payment process, ensuring a smooth, secure, and user-friendly experience for customers.
• Define and Track Key Metrics: Establish and monitor key performance indicators (KPIs) to measure product success and make data-driven decisions that support business objectives.
• Manage and Align Key Stakeholders: Work closely with Operations, Risk, Finance, Treasury, Technology, and Digital teams to ensure alignment and successful execution of the product strategy.
• Define and Implement Experience Enhancements: Identify opportunities to improve the customer experience by reducing friction, call volume, and overall expenses, and implement solutions to address these areas.

The Skills You Bring

• Bachelor’s degree in Business, Finance, Technology, or a related field; MBA or advanced degree preferred.
• At least 10 years of experience in product management, specifically in payments or financial services.
• Strong analytical skills with the ability to interpret industry trends and data to drive strategic decisions.
• Excellent communication and stakeholder management skills.
• Experience in developing and executing product roadmaps.
• Knowledge of regulatory requirements and compliance in the payments industry.
• Ability to lead cross-functional teams and manage multiple projects simultaneously.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $165000 - $240000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.