Senior Director, Commercial New Openings

Role Purpose

As the Senior Director of Commercial Pre-Opening Greater China (GC), you will lead the end-to-end commercial preparation for all new hotel openings across multiple brands and sub-regions. You are accountable for establishing standardized operating frameworks and cross-functional collaboration mechanisms to ensure timely completion of all pre-opening commercial activities, while laying a solid foundation for post-opening performance.

Key Accountabilities

Strategic Leadership:

• Develop and continuously optimize commercial pre-opening frameworks for multi-brand portfolio
• Establish scientific project evaluation models for optimal resource allocation
• Define KPIs and monitor regional project progress

Project Execution

• Manage multiple parallel pre-opening projects using professional PM methodologies
• Develop and maintain project management tools (timeline tracking, risk assessment)
• Ensure a fully on-time completion of critical milestones
• Proactively identify and resolve project bottlenecks

Cross-functional Collaboration

• Establish corporate-level pre-opening coordination mechanisms
• Ensure seamless alignment between key business functions
• Drive solutions for cross-functional challenges

Quality Assurance

• Implement digital dashboards for real-time project monitoring
• Conduct regular post-mortems to improve opening efficiency
• Provide on-site support for strategic flagship opening

Talent Development

• Build career pathways for commercial pre-opening managers/specialists
• Develop future commercial leaders through high-impact projects
• Establish knowledge management system to capture best practices

Key Skills & Experiences

Technical Expertise

• Mastery of hotel commercial systems (IHG systems preferred)
• Advanced data analysis and decision-making capabilities
• Professional project management certification preferred (e.g., PMP)

Management Competencies

• Standardization and process optimization mindset
• Exceptional cross-functional coordination skills
• Proven ability to deliver complex projects under pressure
• Track record of managing ≥25 parallel projects

Leadership Attributes

• Balanced strategic thinking and execution focus
• Talent identification and development aptitude
• Ability to align short-term targets with long-term objectives