Business Development Executive

Main Purpose:

Marketing the company’s freight and warehousing services, generating sales leads. Analysing client requirements and preparing suitable commercial offers, ensuring profitability. Working in close co-ordination with the customer services and operations teams for planning and contract administration related matters. Assisting the General Manager with analysis and reporting.

Knowledge Skills and Abilities, Key Responsibilities:

Key Responsibilities:

• Business development:

• Generating sales leads by way of prospecting and cold calling.
• Marketing of the company’s freight forwarding and warehousing services.
• Focus on developing the freight forwarding book for the company in the middle east region.
• Developing and managing key clients, shipping lines as well other vendor relationships.
• Pricing of offers to customers, and competitive sourcing of sub-contracted activities such as freight.
• Preparing business presentations, quotations and agreements.

• Contract administration / service delivery:

• Communicating client requirements to customer-services and operations teams.
• Plan operations in conjunction with relevant teams for new contracts / orders with special requirements.
• Provide support to customer services team from time to time in administering shipment files, including logistics coordination and invoicing.
• Validating and updating service agreements as required.
• Address customer complaints and assist in claims management.

• Reports and presentations:

• Tracking and reporting of container freight volumes as well as profitability.
• Presenting weekly status update on business development activities carried out.
• Assisting the Business Development Manager on various commercial matters and reporting requirements.

Qualifications:

• Bachelor’s degree in business management/ Logistics or related field
• Master’s degree in business management/ Logistics is a plus
• 1-3 years of sales experience in the UAE market in warehousing and logistics industry
• Ability to organize facts and figures to develop budgets
• Excellent communication, presentation and stakeholder management skills
• UAE Driving License- Mandatory

Key Relationships and Department Overview:

Reports to:

• Business Development Manager

Key relationships (internally):

• Customer Services Manager / Customer services team
• Finance Manager
• Assistant Manager Operations

Key relationships (externally):

• Clients
• Vendors