Revenue Lead

We are seeking a detail-oriented, customer service focused Revenue Lead to calculate cost-plus billing, manage square foot billing and review and validate fixed fee billing. This role will play a key part in ensuring accurate invoicing, timely collections, and strong cross-functional collaboration between Finance and Operations teams. This role is responsible for overseeing the collection coordination, and accuracy of contract data and billing inputs. 

Key Responsibilities

Cost-Plus/Rebillable Supply Billing 

• Manage and ensure all billable costs are accurately captured, appropriately marked up, and invoiced in accordance with contractual agreements.
• Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.

Square Foot Billing

• Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle.
• Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.

Fixed Fee Billing

• Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.

Cross-Functional Collaboration

• Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems.
• Work closely with ESC departments (Billing, Accounts Payable, Collections)  to resolve discrepancies and support timely and accurate invoicing.

Invoice Accuracy and Timeliness

• Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely

Revenue Integrity/Month-End Process

• Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines.
• Proactively identify and address risks related to revenue leakage.
• Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.

Process Improvement

• Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.

Regional Collections Management

• Support A/R collections process for assigned/high-risk regional accounts.
• Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts.
• Collaborate with regional sales teams to resolve billing disputes and payment delays.

Escalation & Risk Mitigation

• Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Qualifications

• 5+ years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context.
• Strong analytical skills with a keen eye for detail.
• Excellent communication and relationship management skills.
• Proficiency in financial systems and billing software; experience with  Oracle Cloud Financials (OCF) and Enterprise Performance Management (EPM)/Smartview platforms is a plus.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management