TikTok Shop - Strategy Product Manager Lead, Buyer Risk
TikTok.com
Office
Seattle, Washington, United States
Full Time
About Us
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, after-sales and seller-creator affiliation.
Role and Responsibilities:
- Design anti-fraud strategies and solutions to combat various risks including reseller, buyer-seller collusion, scams and malicious return/refund behaviors.
- Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans.
- Cooperate with tech and analytics, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses.
- Reduce capital loss and improve metrics related to risk exposure by building systematic framework of risk management to cover the entire life-cycle of business processes.
- Research best practices of risk control techniques and closely monitor regional trends.
- Engage with various business operations, tech and security/risk stakeholders to solve risk problems at scale.
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, after-sales and seller-creator affiliation.
Role and Responsibilities:
- Design anti-fraud strategies and solutions to combat various risks including reseller, buyer-seller collusion, scams and malicious return/refund behaviors.
- Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans.
- Cooperate with tech and analytics, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses.
- Reduce capital loss and improve metrics related to risk exposure by building systematic framework of risk management to cover the entire life-cycle of business processes.
- Research best practices of risk control techniques and closely monitor regional trends.
- Engage with various business operations, tech and security/risk stakeholders to solve risk problems at scale.
TikTok Shop - Strategy Product Manager Lead, Buyer Risk
Office
Seattle, Washington, United States
Full Time
August 12, 2025