Learning Manager

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. 

I.  Job Summary

The Manager of Learning will lead a team of creative learning consultants instructional n designing and delivering innovative, engaging, and effective learning experiences. This role oversees the design and development of high-impact learning solutions that drive business performance, support employee growth, and align with organizational goals. The ideal candidate will be a strategic thinker with a passion and proven track record for designing innovative learning solutions, a strong ability to lead teams, and lead end to end consultative services for our national accounts clients f

II. Essential Duties and Responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

• Lead, mentor, and inspire a team of learning consultants fostering creativity, collaboration, and professional growth.
• Develop and execute a strategic vision for learning consultants that aligns with organizational goals and enhances employee learning experiences.
• Oversee the design and development of blended learning experiences, including eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, and performance support tools.
• Partner with key stakeholders, including business leaders, subject matter experts (SMEs), and learning partners, to recommend the appropriate learning solution.
• Drive a culture of continuous improvement, leveraging data and learner feedback to refine learning solutions.
• Guide the use of interactive elements such as scenario-based learning, simulations, gamification, and adaptive learning technologies.
• Develop standards and templates to maintain consistency and quality in learning materials along with standard operating procedures.
• Establish project timelines, deliverables, and milestones while optimizing team workload and resources.
• Explore and implement cutting-edge learning solutions such as AI-driven learning, VR/AR, and adaptive learning pathways.
• Manage the end-to-end process of project intake, project management, and measurement of learning solutions 
• Coach and develop consultants on proper client engagement and consulting practices

III. Supervisory Responsibilities

The highest level of supervisory skills required in this job may be the management of employees. This includes:

Management of one or more exempt and/or non-exempt team members

 IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US. 

 A. Education and Experience

Education: Bachelor’s Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant experience 

Experience: Seven (7) years of relevant work experience. (in addition to education requirement) 

B.  Certificates, Licenses, Registrations or Other Requirement

None Required 

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Normal setting for this job is Hybrid  [Monday-Thursday]

The expected pay range for this hybrid position across the U.S is $113,000- $145,000K. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click “Apply.”

ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative.  This position may require the successful candidate to travel by air for business reasons, or service federal property.  Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.