IT Support Engineer - A25124

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

The IT Support Team is looking for an IT Support Engineer

Internal Code: A25124

What will you do?

• Handle day-to-day IT operations, including maintaining systems, reviewing logs, managing service requests, and conducting compliance monitoring
• Monitor and maintain computer systems and networks.
• Troubleshoot and resolve issues in a timely manner while maintaining user satisfaction.
• Assist in the development and implementation of IT policies and procedures.
• Conduct training for staff on new systems and technologies.
• Maintain an inventory of all IT equipment and software.

Requirements

What are we looking for?

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of experience in IT support or a related role.
• Solid understanding of computer systems, mobile devices, and other tech products.
• Experience with .NET / C#, Java, Azure Cloud Services, ArcGIS, SQL Server / PostgreSQL
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills and the ability to work effectively in a team environment.
• Experience in system maintenance, log reviews, service request handling, and compliance checks

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.