Patient Services Specialist

At Providence Medical Group SW, our Patient Service Representatives are valuable members of the patient care team in our clinics. We currently have full-time roles available. Here are a list of departments we support in the following locations:

• Call Center: Olympia
• Internal Medicine: Centralia 
• Endocrinology: Lacey
• Family Medicine: Lacey, Olympia
• Occupational Medicine: Lacey
• Physiatry: Lacey:
• Obstetrics & Gynecology: Olympia

 

Providence Medical Group (PMG) SW is part of Providence Clinical Network which provides an extensive range of ambulatory services to patients throughout Alaska, California, Montana, Oregon and Washington. As a caregiver with PMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Schedule: Full-time, Day shift

Benefits and Perks:

• Competitive pay 
• Best-in-class benefits – full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complementary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family
• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

 

Required Qualifications:

• 1 year customer service experience.

Preferred Qualifications:

• Coursework/Training: Two years of community college/business school training.
• Coursework/Training: Additional course work in business or health care related subjects.
• 1 year experience working in a medical setting.
• Physician group practice.
• Experience with electronic medical record. 

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."