Brand Ambassador - Detroit, MI
Resideo
Hybrid
Detroit, MI, United States
Full Time
If you have a passion for sales, marketing and brand advocacy, Resideo has the role for you!
As a front-line Brand Ambassador, you will represent the Resideo Brand within Security, Comfort and Connected Home Distributor accounts! Through your outstanding customer service skills, you will foster client satisfaction by maintaining regular customer contact and exceeding customer expectations. You will develop and nurture customer relationships and increase product awareness through education of Resideo products attending trade shows, seminars, workshops and similar events.
Come and infuse a team-based culture focused on innovation and customer satisfaction! The ideal candidate will live in the greater Detroit, MI area to fulfill the responsibilities of supporting the assigned territory.
JOB DUTIES:
- Develop a working knowledge of Resideo-branded products and solutions in areas such as HVAC/R, Fire Safety & Intrusion, and Plumbing
- Frequently visit executive channel partner locations in assigned region to merchandise Resideo-branded products
- Engage with Resideo product installers, contractors and distributors in a professional manner, generating new leads and excitement in Resideo products
- Create, plan, and execute in-store trainings with distributors and trade partners to provide education on Resideo-branded products
- Support Resideo product campaign management through Social Media engagement and by attending offsite events as required
- Support Resideo sales process and drive product sales by influencing & motivating decision making through effective training, communication, and presentations
- Attend various external events, including but not limited to trade shows, seminars, and workshops, to educate potential customers and partners about Resideo products and solutions
- Maintain accurate customer reporting and visit information within assigned territory
YOU MUST HAVE:
- 2+ years of experience in a customer-facing role as a Brand Ambassador, Customer Service Representative, or similar
- A valid driver's license and the ability to successfully pass a Motor Vehicle Record Check (MVR)
- The ability to lift a minimum of 30 pounds
WE VALUE:
- Bilingual proficiency in English and another language
- Excellent communication skills, both verbal and written and ability to effectively market and promote products/services to target audiences
- Ability to conduct product and service presentations
- Skilled in collecting data and feedback from consumers to help improve marketing strategies
- The ability to collaborate and maintain a positive and professional image while interacting with customers
- The ability to take initiative and work with limited direction
WHAT’S IN IT FOR YOU:
- Opportunity to make a difference and leave an impact!
- Long term career growth opportunities into other levels of Marketing, Sales, Key Account Management, or Business Development
- Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
#LI-TD1
#LI-REMOTE
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
Brand Ambassador - Detroit, MI
Hybrid
Detroit, MI, United States
Full Time
August 11, 2025