Fraud Analyst

Description

Position Summary:

The Fraud Analyst will review and investigate fraudulent and/or high risk transactions. The position requires the ability to analyze and review a broad range of financial data, including transactions, transfers, and payments to uncover potentially fraudulent activity. Must be familiar with data analysis techniques, software, and processes, and possess creative problem-solving abilities necessary to suggest new methods of analysis and prevention. The analyst will also assist customers and branch personnel with resolving cases involving fraudulent activity. 

Responsibilities:

• Emulate SSB&T Core Values
• Monitor debit card fraud alerts and process adjustments for check and debit card disputes
• Assist in balancing overall functions for the department
• Collect and analyze large volumes of financial data for potential fraud
• Gather data and produce reports regarding fraudulent activity
• Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention
• Assist with the implementation of new processes and software solutions 

Requirements

• Experience in fraud, criminal justice or computer science (preferred)
• Experience with fraud detection software and tools as well as Microsoft Office
• Strict attention to detail with focus on accuracy and organizational skills
• Creative problem-solving talents; able to multi-task effectively
• Excellent oral, written, verbal communication, and customer service skills - bilingual (Spanish) is a plus
• Prior experience with malware analysis, risk analysis, and risk management (preferred)