Clinical Education Coordinator - Trumbull County

Description

SUMMARY:    Works under the direction of the Director of Integrated Health to train all clinical support staff in how to deliver quality medical care within the context of an FQHC.  Participating in the multi-disciplinary process of providing care and treatment to patients while also providing clinical and technical assistance to staff within the medical department.

SUPERVISOR:  Director of Integrated Health

DUTIES AND RESPONSIBILITIES:

• Ensures all new clinical support staff meet initial competencies during a defined orientation period. Communicates with management about progress meeting new hire goals. 
• Participates in direct training and mentoring of clinical support staff and other staff, including didactic and/or hands on training for new procedures and annually for all tests and procedures. 
• Assists in development and delivers training on clinical skills such as vital signs, rooming sequence, EKGs, injections, and phlebotomy.
• Serves as first point of contact for EMR training issues.
• Works with others on maintaining training records and proof of credentials, certification, and licensure for clinical support staff. 
•  Provides training to improve clinical support staff performance issues as needed. 
• Covers for other clinical support staff when needed for both Behavioral Health and Primary Medicine.
• Reviews charts for compliance.  
• Oversees and ensures proper storage and tracking of vaccine (VFC and non-VFC) and medication inventories.  
• Ensure each location’s daily duties, logs and checklists are completed accurately.
• Conducts BLS training for all staff as needed.
• Assists providers with patient office visits, including rooming, interviewing, taking and recording vitals including, pulse rate, pulse oximetry, respiratory rate, blood pressure, height and weight. 
• Provides counseling and health education to patients, providing necessary literature and instruction. 
• Prepares, administers, and documents medications and/or procedures as directed by the medical provider.  
• Documents all nursing care consistent with professional standards utilizing the agency EMR system.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.  
• Communicates appropriate information, both verbal and written, diplomatically with patients and staff, including those which may be of a sensitive nature to ensure continuity of care. 
• Ensure adherence to all departmental and regulatory bodies policies and procedures including but not limited to HIPAA. 

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.  

Requirements

MINIMUM QUALIFICATIONS:  

• Graduation from an accredited nursing program
• Holds and maintains an unrestricted LPN license or higher in the State of Ohio
• American Heart Association (AHA) BLS Certification
• Computer competency: Must include use of work processing, e-mails and internet.
• Experience with EMR technology
• Preferred: eClinical Works (eCW) experience
• Preferred: Five (5) to Ten (10) years of Community Health Experience.
• Preferred: VFC program experience
• Preferred: American Heart Association Trainer certified (must be willing to become certified as a trainer within 6 months)

LICENSES OR CERTIFICATIONS REQUIRED:

• Unrestricted license to practice in the State of Ohio
• Unrestricted State of Ohio driver’s license

COMPLIANCE: 

This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.