Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are Looking for:

The Optician plays a vital role in our Eye Care Team by helping patients select and fit eyewear, interpreting prescriptions from optometrists and ophthalmologists, and ensuring a positive patient experience. This position requires excellent customer service skills, attention to detail, and a passion for helping others see clearly.

Key Responsibilities:

Greet and assist patients in selecting eyeglass frames and lenses based on prescriptions, lifestyle, and preferences
Take precise measurements for pupillary distance (PD), segment height, and frame adjustments
Place orders for lenses and frames, and follow up on timely delivery
Adjust, repair, and fit eyewear upon patient pickup
Educate patients on proper eyewear use and care
Maintain inventory and display of frames and accessories
Ensure compliance with HIPAA and CLS Health standards for patient confidentiality and care
Collaborate with physicians, optometrists, and clinic staff for seamless patient service
Handle insurance verifications and billing related to optical services
Perform preliminary testing (visual acuity, tonometry, auto-refraction, etc.)
Obtain and record patient medical and ocular history
Assist with contact lens training and insertion/removal education
Perform visual field testing, OCT, retinal imaging, or other diagnostic tests
Maintain cleanliness and organization of exam rooms and equipment
Document findings in EHR accurately and promptly
Support optometrist during exams as needed
Order contact lenses and track shipments

Requirements

High school diploma or equivalent required
Certified Optician preferred
2+ years of experience as an Optician or in optical retail required
Knowledge of optical principles, lenses, and eyewear styles
Strong interpersonal and communication skills
Attention to detail and ability to multitask
Experience with electronic health records (EHR) and optical systems a plus