AIO MI Ops and Commercial Manager

Essential Job Functions

• Maintains a safe, secure, and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern

• Performs all duties as assigned and adheres to TEAM’s Core Values

• Supports the overall strategic vision of the AIO remit, including:

o Standardized execution by

o Supporting safety and quality standards

o Leading deployment of, and supporting standard process, procedure, and technical applications

o Developing and enforcing equipment standards, calibration, and maintenance

o Analyzing large consumable purchases and CAPEX to make recommendations on improved purchasing strategies

o Supporting the development and performance of technical training and certifications

o Performing field audits and competency development

o Supporting critical job management, training/coaching & review

o Managing direct employees and crews

o Provide direct supervision and on-site support as required

• Improved commercial performance by:

o Supporting key performance indicators (KPI’s)

o Reviewing pricing and margins

o Reviewing win/loss/pending tracking and analysis

o Confidential and Proprietary Information 2 Revised 11/23/2021

o Supporting job walks, quotes and bid support

o Supporting commercial training

o Supporting competitive analysis

o Industry best practice identification and dissemination

o Identifying market opportunities for higher level collaboration

o Supporting industry representation and influence

o Providing technical expertise in support of group sales and profitability efforts

o Contribute to group sales and operations meetings

o Support communication of Asset Integrity Operations expectations to technicians

• Managed Program Lifecycle by:

o Performing application and incident technical support

o Performing risk identification and mapping

o Performing digitization and improved decision making

o Supporting lean / agile processes

o Supporting ideation / innovation and new technologies

o Recommending acquisitions and strategic alliances

o Being the voice of the customer

• Manages the performance of his/her immediate and extended teams by:

o Influencing and leading multi-disciplinary employees and teams

o Establishing individual performance objectives

o Defining tasks and projects to the staff

o Supporting training needs and coaching

o Leading technical sales conversations with current and prospective customers

Job Qualifications

• High school diploma or equivalent required, technical school or college credits preferred

• Bachelor or Associates Degree in Engineering or related field preferred

• 15+ years’ subject matter expertise / service line experience

• Knowledgeable in both conventional and advanced NDE and NDE technologies and applications, RT, MT, PT, UT, VT, LT, ET, ML, PMI, GUL, GPR, etc: ASNT Level III preferred

• Previous supervisory or training experience preferred

• Strong written and spoken communication skills

• Strong computer skills, (Email, Word, Excel, Power Point)

• Ability to perform a variety of tasks, often changing assignments on short notice

• Ability to prioritize and complete work assignments by specific deadlines

• Ability to work under extreme pressure, tight deadlines and constantly shifting priorities due to changes to the original schedule

• Ability to manage multiple client relationships and develop win - win outcomes with customers

• Experience working on, supervising, or managing field projects

• Demonstrated specialized technical knowledge in specific technology related disciplines

• Knowledge of Safety, Quality, Financial, Environmental, and Regulatory requirements

• Experience reviewing models, P&IDs, Isometrics, and other engineering drawings

• Travel requirement up to 50%