BOOMR Pharmacy Assistant – (ON - Remote, 10am-6pm)

Position Summary 

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way. 

CareRx is looking for a Pharmacy Assistant (Pharmacy Software/ Kroll Data Entry) to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. Reporting to the Senior Manager or designated manager/supervisor, this position plays an important role to ensure quality and safety of pharmaceutical care. This position is responsible for working collaboratively with a team of pharmacists to support our internal and external customers. The role primarily involves supporting the medication reconciliation process by helping to create and maintain patient record, gathering sources of information, managing administrative tasks, completing billing and adjudication of clinical work, entering prescriptions into the Telus Health Kroll system, as well as entry in electronic MAR programs such as Point Click Care and MedeCare. This team member plays a pivotal role in the triaging and processing of all notifications and medication orders for the Pharmacy.  Duties will be performed using secure company technologies to access systems in designated pharmacies requiring remote data entry support.

Why you should join CareRx 

 

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care. 

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve. 

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs. 

Defined Work Schedule: Offers a healthy work-life balance with predictable hours. 

Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy. 

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do. 

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career. 

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation. 

Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together. 

 

Role Accountabilities: 

• Delivering superior customer service
• Performing various technical aspects of triaging and information gathering for new admissions
• Communicating with the health care teams on non-clinical clarifications related to new orders; involving the pharmacist for clinical clarifications.
• Creating new patient profiles and maintaining existing patient records on the database.
• Inputting prescription information using various pharmacy software, updating patient profile information, generating, maintenance and inputting of long term care data
• Answering and resolving telephone inquiries; maintaining customer service expectations in a timely manner, knowing when to involve the pharmacist.
• Clerical duties including completing records and documentation of admissions statistics for reporting to clients
• Ensuring accurate documentation of completed work as per policies and procedures.
• Maintaining strict confidentiality and ethical standards
• Follow all provincial and federal laws, standards and regulations which govern the practice of pharmacy at all times.
• Flexibility for occasional weekend and/or statutory holiday rotations, as required. 
• Performing duties as assigned

What You Will Bring to The Team: 

• Minimum one year full time working pharmacy experience or Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program.
• Minimum one year of data entry experience within operations for Long Term Care
• Knowledge of the Telus Health Kroll system required
• Proficiency in eMAR (Catalyst oneMar, MedeCare and Point Click Care (PCC) preferred
• Proficiency with Microsoft Office applications preferred.
• Strong interpersonal communication skills; able to maintain a professional demeanor when speaking with clientele.
• Excellent organizational skills
• Detailed oriented
• Ability to work in a fast-paced environment
• Ability to work independently and in a team
• Possess a positive, cooperative and team-oriented attitude.

See what one of our current Pharmacy Assistants has to say about working at CareRx 

"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There’s a strong sense of community here, with a great balance of hard work and celebration. Whether it’s team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in." 

Location: This is a 100% remote position and follows a five-day workweek

Work Shifts: Monday to Friday 10am to 6pm

Opportunity: This is a current existing position 

AI Disclosure: CareRx does not use AI to screen candidates 

 

Application Process 

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process. 

All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.