Entry Level Customer Service Assistant

Company Description

Swift 7 Consultants – About Us
At Swift 7 Consultants, we specialize in delivering innovative solutions and operational excellence to help our clients thrive in competitive industries. Our team combines strategic expertise with practical execution, ensuring that every project is completed with precision and efficiency. We value collaboration, adaptability, and a commitment to excellence in everything we do.

Job Description

Job Description

We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our growing team. This role is ideal for individuals looking to start their career in a dynamic, fast-paced environment. The successful candidate will provide exceptional support to our clients, address inquiries, and assist in ensuring an outstanding customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person in a timely and professional manner
• Assist in resolving customer issues and escalating complex matters when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to ensure client satisfaction
• Provide product and service information to customers
• Support the development of customer service procedures and best practices

Qualifications

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)
• Strong verbal and written communication skills
• Excellent problem-solving and multitasking abilities
• Positive attitude and a strong commitment to customer satisfaction
• Basic computer skills, including Microsoft Office Suite
• Ability to work both independently and as part of a team

Additional Information

Benefits

• Competitive Salary

• Opportunities for career growth and professional development

• Comprehensive Training Program

• Supportive and collaborative work environment
• Health, dental, and vision insurance options
• Paid time off and holidays