Officer 3, Operational Compliance Services

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                                                                           

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

THIS ROLE  

Job Summary:

An experienced position responsible for managing moderate to high complexity AML/KYC and FATCA matters with minimal supervision. This role handles sophisticated compliance reviews and risk assessments while demonstrating advanced technical expertise in regulatory requirements.

WHAT YOU WILL DO  

Core Responsibilities:

• Execute complex AML/KYC processes
• Perform detailed risk assessments
• Handle sophisticated client matters
• Process complex FATCA documentation
• Ensure regulatory compliance
• Maintain quality standards
• Monitor reporting deadlines

Tasks:

• Review complex KYC documentation
• Process sophisticated investor onboarding
• Perform detailed CDD/EDD reviews
• Assess source of wealth/funds documentation
• Handle complex FATCA classifications
• Prepare comprehensive regulatory reports
• Monitor compliance risks
• Validate complex client structures
• Process detailed periodic reviews
• Document sophisticated findings
• Coordinate with multiple jurisdictions
• Maintain detailed tracking systems
• Handle complex client queries
• Perform other related duties as assigned for role and business needs

WHAT WE OFFER  

Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses

Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances

Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays

Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding

Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

Qualifications

ABOUT YOU  

Educational Background:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related disciplines

Professional Experience:

• 2-3 years of experience in AML/KYC or compliance roles, handling moderate to complex cases

Skills and Key Behaviours:

In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Advanced knowledge of AML/KYC and FATCA requirements
• Expertise in conducting detailed risk assessments and complex client file reviews
• Skilled in regulatory reporting and managing sophisticated compliance risks
• Strong interpersonal and communication skills for client interactions
• Advanced organizational and prioritization abilities
• Detail-oriented with a focus on delivering accuracy
• Resilient and adaptable in handling challenging tasks

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.