Medical Office Clerk

Company Description

Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices. At Compass Government Solutions (CGS), our employees are our most valuable piece of the puzzle.

Job Description

CGS is currently seeking a Medical Office Clerk to provide services at the Nellis Air Force Base - Mike O'Callaghan Military Medical Center (MOMMC). In preparation to bid on this contract, we are seeking qualified candidates willing to be included in our proposal as interested and skilled individuals.

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
• Liaison with local hospitals such as the Veterans Administration Southern Nevada Healthcare System and surrounding community hospitals. Ability to communicate orally and in writing with patients, and base organizations to coordinate base access etc., medical professional network and community resources, and TRICARE.

Qualifications

• Must be a U.S. Citizen
• At least 12 months of experience in an office setting, preferably in a medical facility.
• A fully qualified typist with a minimum of 50 WPM.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.
• Degree/Education: High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
• Certifications: Basic Life Support (BLS)

Certifications must be through American Heart Association or American Red Cross guidelines. Members must present proof of current certification(s) through American Health Association or American Red Cross. Computer-based training does not constitute fulfilling the training requirements.

Additional Information

Benefits

• Competitive Salary 
• Accrued paid time off 
• Paid Federal Holidays 
• Health and Wellness benefits to help cover medical costs 
• Dental and Vision Plans 
• 401k Plan
• EOE AA M/F/Vet/Disability

EOE AA M/F/Vet/Disability

All your information will be kept confidential according to EEO guidelines.