Your role at Exness:

We are currently looking for a Business System Analyst for our Trader Retention Team. You will be involved in requirements management, functional testing, risk & system analysis, and other fascinating things to build world-class financial products for clients around the world. You will be in regular contact with a range of our experts, from researchers and engineers to software and app designers.

If you are not already located in Cyprus, relocation to Cyprus is a requirement for this role.

You will:

Identify and gather requirements from a variety of sources, such as structured BRDs and unformalised requests from stakeholders. Define business owners and relevant stakeholders for cross-team tasks and external requests. Proactively share information with other teams in case of cross-dependencies, changes in plans, or bugs identified outside of your responsibility.
Prepare specifications that describe the technical implementation of the requirements, including integration flows, data models, and UI specifications. Ensure all specs meet business, technical, security, and risk protection requirements. Adapt existing templates to the specifics of the team or project and suggest improvements when needed.
Together with enterprise and solution architects, participate in solution and system design phases. Demonstrate an understanding of the services and dependencies inside and outside the product. Suggest improvements for AS-IS and model optimal TO-BE business processes. Contribute to designing effective technical solutions and coordinate the development process as needed.
Create the technical and user documentation for the services developed by your team. Ensure accuracy and usability for both technical and non-technical stakeholders.
Assemble the functional testing schemes to detect deviations from business and functional requirements. Test prototypes of the existing technology system. Use a data-driven approach where applicable (e.g., Amplitude, Google Analytics, internal data marts/DBs).
Participate in the training of existing and new users. Ensure training materials align with system functionality and business needs.
Analyse risks and causes of errors that occur in production. Read source code at a surface level to understand implemented logic where necessary. Investigate and resolve issues independently, without requiring constant team lead involvement.
Take initiative in setting priorities for the product backlog. Distribute tasks logically by stages and sprints. Monitor and facilitate progress within the team or small projects.
Provide analytics and specifications that support decision-making. Support hiring by conducting technical interviews (if applicable), ensuring candidates meet quality standards. Share knowledge with peers and maintain alignment with internal standards and best practices.

What makes you a great fit:

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
5+ years of experience in software development as a System/Business Analyst, QA Engineer, or Developer preferably within the FinTech or trading industry
Strong knowledge of requirements management and its modern techniques, such as 'Use Cases' & 'User Stories'
Understanding of non-functional requirements and their role in software development processes
Experience with integration processes and the ability to design integration schemes that involve multiple systems with different integration mechanisms
Good knowledge of Web Services, REST API & HTTP
Experience with databases and good knowledge of SQL
Experience with iterative development models and an understanding of the SCRUM framework
Familiarity with the Core Infrastructure Services such as networking, data centres, virtualization, and servers OSs
Fundamental understanding of algorithm, database, and systems theories, as well as system analysis, and information security
Understanding of the mobile development lifecycle from concept to release
Expertise in mobile-specific concepts: push notifications, permissions, platform UI guidelines, etc
Experience with mobile analytics and A/B testing platforms (e.g., Firebase, Amplitude)
Analytical thinking and problem solving skills
Clear and structured communication skills
Cross-functional collaboration
Initiative and proactivity
Adaptability in fast-paced environments
Advanced or fluent level of English

What we offer along the way:

Competitive and attractive compensation
Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family
Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
Generous time off, including 21 days of annual leave and paid sick leave
Education allowance for your children’s school and kindergarten fees
Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc.
A branded company car with a parking space near the office
Outstanding team-building experiences and Exness community gatherings

Your journey after applying:

Interview with your Recruiter (30 minutes)
Technical Interview (1.5 hours)
Behavioural Interview (1 hour)

Business System Analyst - (Trader Retention)

Exness