Asset Performance Lead

Location – Statewide (travel to head office Parramatta as required)

Employment type – Fulltime, Ongoing

Salary - $129,464.00- $142,665.00 + employer superannuation contribution

Your role

Do you have a passion for customer service and would like to use your trade/building/construction industry knowledge to help make a positive difference in our NSW social housing maintenance delivery?

The role of the Property Services team is to deliver comprehensive property services to the state-wide project team and oversee the delivery of maintenance services such as scoping, compliance inspections and work order management.

The purpose of this role is to manage and coordinate the development, implementation and evaluation of complex projects and manage and report on field inspection activities/outcomes to scope and monitor the delivery of work, as well as managing the verification of contractor compliance with maintenance contract requirements.

What you’ll do

As the Asset Performance Lead, you'll be at the forefront of ensuring the successful delivery of a range of projects aimed at improving social housing maintenance in NSW.

Your day will be hands on and varied and may include but not limited to:

Manage and oversee all aspects of planning, development, implementation, inspection and performance for a range of projects, including developing project plans, coordinating resources, managing budgets, meeting reporting requirements, supporting project-related activities.
Undertake compliance to ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with established agency project management methodology.
Establish and maintain positive relationships with the contractors and other stakeholders and work collaboratively to resolve service delivery issues and adjudicate fairly and consistently.
Monitor and evaluate all aspects of project implementation, including risk and contingency management, benefits realisation, project impact and quality measures.
Manage team/s, ensuring compliance with governance and quality requirements to successfully deliver all key services and outcomes.
Coordinate the issue of non-compliance notices and other contractor performance measures to contractors for substandard work that will initiate abatement action where necessary through the Housing Portfolio payment system.
Provide advice for determining scoping and variation claims on contracts.
Provide timely, high-level and specialist advice to the Program Manager and Project Director on all aspects of the inspection, verification and programs activities in relation to the maintenance contract.

If you're passionate about ensuring the longevity and adequate maintenance of social housing properties while fostering collaborative relationships within the community, this role offers a rewarding opportunity to make a tangible impact in NSW social housing.

What we’re looking for

Understanding of the Australian Building Codes, Australian Standards, Government, or commercial probity and contracting standards.
Relevant qualification and/or sound construction building maintenance and/or building construction experience/exposure, together with field inspection experience and measurement of performance against standards.
Current driver’s license.

Download the Role Description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Please outline your two strongest qualities in undertaking the Asset Performance Lead role. Could you demonstrate those strengths by a reference to an example when you used them to positive effect in achieving an outcome for the tenant and/or property.

What will be your approach to working in the field. What considerations will you make prior to attending and following any site visit?

Applications close Sunday 24 August at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager John Whyte on 0417 251 947 or at John.whyte@homes.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Katie Hardy on 0447 204 182 or via katie.hardy@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.