Clinical Manager
Cultivate
Office
Bradenton, Florida, United States
Full Time
Duties and Responsibilities
- Supervise and manage staff, including BCBAs, Program Supervisor, Apprentices, Training Coordinator, Program Specialist, Senior Technicians, RBTs, and BTs
- Ensure that all communications with staff are smooth, behavior analytic in nature, and constructive to the development of the entity/affiliate
- Lead monthly All-Staff meetings and serve as a liaison between clinicians. therapists, and operations staff
- Resolve conflicts as necessary or direct conflict and resolution to the Regional VP/ Operations Manager
- Demonstrate leadership skills that are commensurate with the job requirements to manage patients, staff, families, including times when conflict may exist
- Demonstrate a high level of engagement in company culture (i.e., a “culture champion”), including but not limited to robust understanding of Cultivate’s Mission and Culture
- Collaborate regularly with all company CMs to ensure consistency in practice management and culture.
- Discuss and share experiences to enhance the professional development of all clinicians. Analysts, and therapists and the development of companywide program projects
- Establish caseload assignments for the BCBAs and RBTs and perform regular caseload reviews with the BCBA team
- Conduct weekly meetings with each BCBA to encourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings, etc.
- Develop training to fill gaps in the BCBA team when deficiencies are noted in order to improve the quality of patient services
- Collaborate with BCBAs to maximize fulfillment of authorized supervision and direct treatment hours
- Work with the Outreach Coordinator to ensure the region meets intake recommendations that match the regional budget
- Allow for the onboarding and quality service for every child served in the region
- Ensure that the BCBA team at the is supported and meeting their caseload’s needs while balancing the “open positions” within the caseloads as well as recruiting/advocating for additional BCBA/BTs to meet the kids auth hours
- Strive to ensure that the clinic is clean, maintained, fully stocked with all necessities, and remains within monthly budget and that providers of in-home and in-community services have the supplies that they need
- Review Treatment Plans and BIPs and provide feedback to BCBAs prior to submission to insurance providers:
- Understand insurance requirements and communicate and educate the BCBAs and other staff regarding the requirements
- Train the BCBAs on billable notes and performing spot checks
- Ensure all documentation is completed timely and accurately:
- BCBA /RBT supervision hours
- Clinical/Billable notes
- Insurance authorizations
- Conduct regular assessments and evaluations (at least every 6 months)
- Utilize an open-door policy for BCBAs to encourage collaboration, high performance, trust, and respect
- Conduct progress and performance reviews for staff, at least annually
- Review the RBT evaluations completed by BCBAs, as needed
- Oversee the Apprentice Program process and execution, as needed
- Coordinate with the Regional VP/ Operations Manager to facilitate BCBA team meetings
- Collaborate with the Training Coordinator to:
- Identify and develop additional training opportunities that benefit the team
- Communicate effectively and completely, providing the information necessary to develop an appropriate and functional training schedule
- Collaborate with the Intake Coordinator to:
- Schedule and attend intake meetings
- Ensure that RBTs receive timely and complete onboarding
- Serve as the main point of contact for communication with families on the onset of services and assist with streamlining the transition of communication to the assigned BCBA
- Seek regular feedback from staff and parents regarding levels of satisfaction with employment, contracts, and services, respectively
- Request all necessary therapeutic/educational materials and ensure materials are available and in stock
- Maintain a willingness to manage a direct caseload, as needed
- Provide input and assistance for communications with outside professionals
- Act as a company ambassador at public speaking and networking events
- Work ethically and with integrity while following the BACB Ethical Code
- Understand and adhere to HIPAA policies
- Adhere to Cultivate policies and procedures
- Minimum 2 years BCBA experience required; 3 years preferred
- Master’s degree with concentration in ABA or related field
- BCBA certification required local state licensure preferred
- Passionate about behavioral science and disseminating best practices and current research within the field of ABA
- Demonstrate continuous professional growth with a strong desire to continue learning
- Demonstrate ongoing training and CEUs in supervision and ethics
- Eager to develop and lead teams for special projects to further support the mission of the company
- Responsible for supporting and encouraging the professional and personal development of the clinical team
Knowledge, Skills and Abilities:
- Process driven and detail-oriented
- Excellent organizational and time management skills including the ability to effectively multi-task and prioritize appropriately to deliver timely results
- Highly motivated and energetic during work hours
- Communication skills, both oral and written, that are clear, confident, exhibit leadership, professionalism, empathy, and inspire confidence
- Skilled in public speaking with a willingness to present to both internal and external audiences
- Ability to empathize and communicate with guardians professionally
- Ability to evaluate the potential business and financial impact on desired outcomes during decision making processes
- Ability to support high quality patient services while also balancing a budget and the fiscal responsibilities for the regional entity/affiliate
- Advanced problem-solving skills and the ability to think ‘big picture’ and execute defined goals and plans
- Ability to work and collaborate effectively with internal and external stakeholders from wide ranging backgrounds
- Ability to work full-time (40 hours/week), including some flexibility regarding schedule changes required to accommodate patient and staff needs
- Basic understanding of technology utilized in the field of ABA, including data collection software, to execute high quality services with the ability to learn and oversee practice management tools
- Experience and competency with Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook eMail and Calendar
Clinical Manager
Office
Bradenton, Florida, United States
Full Time
August 11, 2025