Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

This is a Hybrid Role in Redmond, WA

In This Role

In This Role:

As a Senior Digital Experience Manager, you will lead the creation and execution of end-to-end customer journey strategies for commercial products, focusing on driving engagement, conversion, and retention. You will combine strategic marketing vision with hands-on execution, ensuring a seamless, personalized customer experience across multiple digital channels. You will collaborate with cross-functional teams—including marketing, engineering, analytics, and product—to align strategies, forecast outcomes, and deliver measurable business impact. This role requires strong leadership, customer-centric thinking, and expertise in B2B digital marketing.

Responsibilities:

Develop and refine customer-first strategies that span the full customer journey—from awareness to loyalty.
Lead a cross-functional marketing pod, integrating strategy, execution, and experimentation.
Set and manage annual marketing goals, forecasts, and performance metrics.
Partner with analytics teams to track KPIs, measure effectiveness, and optimize results.
Collaborate with digital channel owners (email, paid media, in-product) to align campaigns with customer journey goals.
Create executive-ready presentations and monthly business review materials for leadership.
Pilot and implement innovative approaches to enhance customer experience using AI and data-driven insights.
Serve as a subject matter expert on customer and business insights for assigned products.
Ensure all strategies are aligned with brand and business objectives.
Drive consistent communication and alignment across internal stakeholders.

Required Qualifications:

Bachelor’s degree in Business, Marketing, Communications, Economics, Public Relations, or related field, OR equivalent experience.
8+ years of B2B digital marketing experience with proven campaign execution success.
Demonstrated expertise in customer journey mapping and customer experience design.
Experience building multi-channel campaign strategies (email, paid media, in-product, etc.).
Strong executive communication skills with ability to influence without direct authority.
Experience leading virtual or cross-functional teams.
Ability to manage both strategic vision and execution details with precision.
Track record of delivering measurable results against performance targets.

Preferred Qualifications:

Master’s degree in a relevant field.
10+ years of integrated marketing experience.
Experience leveraging AI-driven personalization in marketing.
Deep understanding of B2B marketing automation platforms.
Strong background in data analysis and performance optimization.
Experience working in global or enterprise-level environments.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic-based ranges for Washington state: $120,000 to $130,000 USD annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

Location: Redmond, WA

Senior Digital Experience Manager - B2B Marketing & Customer Journey Leader

Blueprint