GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.

Summary

The Process Improvement Analyst plays a critical role in supporting the Process Improvement and Commercial laboratories by building and maintaining tools and dashboards for quality monitoring of wet lab assays and providing data-driven insights. This role focuses on extracting, analyzing, and visualizing data to support the laboratory's technical operations, ensuring optimized workflows, robust troubleshooting, and continuous improvement. The analyst will collaborate cross-functionally with technical operations, wet lab teams, and product to deliver actionable insights that enhance laboratory performance and efficiency.

Job Responsibilities

Proficiency in querying relational databases with SQL.
Familiarity with laboratory data systems, such as Laboratory Information Management Systems (LIMS), and data structures.
Experience with data visualization tools such as Tableau, Power BI, or similar platforms.
Knowledge of programming languages like Python or R for advanced data analysis is a plus.
Hands-on experience in a laboratory setting, with an understanding of laboratory workflows, is strongly preferred. Previous exposure to clinical, scientific, or genetics environments is highly desirable.

Education, Experience, and Skills

Bachelor's degree in a scientific field (e.g., Biology, Chemistry, Genetics, or a related discipline), Data Science, Bioinformatics, Computer Science, Statistics, or equivalent practical experience.
3-4 years of experience in data analysis, visualization, or a related field, preferably in a laboratory or clinical operations environment.
Demonstrated ability to design and implement tools for performance monitoring and decision support.
Strong problem-solving skills with the ability to ensure accuracy of the data.
Proven ability to manage multiple projects and deliver results under tight deadlines in a dynamic environment.
Experience identifying operational efficiencies to streamline workflows.

Physical Demands

Ability to stand, walk, and sit for extended periods.

Work Environment

Remote work and communication via Microsoft Teams
Standard work hours are Monday through Friday, 9 AM to 5 PM EST, with occasional overtime required during peak periods.

#LI-REMOTE

Pay Transparency, Budgeted Range$95,658—$127,544 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  

Be bold in our vision & brave in our execution. 
Communicate directly, with empathy. 
Do what we say we're going to do.  
Be adaptable to change.  
Operate with a bias for action.

Benefits include:

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.