Senior Analyst (ITAM)

Job Description:

Experience: 5-6 Years
Location: Chennai
Department: IT Asset Management / FSS

Shift timing: 5pm to 2am

Job Summary:

We are looking for an experienced IT Asset management professional with 80 % in software asset management & 20 % in Hardware asset management and to manage and optimize the lifecycle of assets across the organization

Key Responsibilities:

• Handling software requests tickets
• Handling software asset management enquiries through email
• Handing Mailboxes
• Track all software entitlements
• Maintain an accurate inventory of software assets using SAM tools.
• Manage certain license portals (Adobe, Articulate, docker…)
• License re-harvesting on quarterly basis
• Partner with deskside support teams on software deployments/issues
• Looking for opportunities to enhance and create further efficiencies with software and hardware operations

License Compliance & Optimization:

• Ensure compliance with vendor licensing agreements.
• Reconcile software usage vs entitlements on quarterly basis
• Look for proactive license optimization opportunities that can generate savings for Guardian.

Hardware Compliance & Optimization:

• Manage monthly hardware reporting of inventory, deployed, in stock
• Conduct regular physical audits and reconciliation of asset records.
• Handle creation and maintaining hardware governance reports

Tool Management & Reporting:

• Administer SAM tools USU(Aspera), Service Now, Power BI
• Generate reports and dashboards for software usage, compliance, and cost analysis.

Required Skills & Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field.
• 5-6 years of experience in IT Asset Management or Software Asset Management.
• Strong understanding of software licensing models (Microsoft, Adobe, Oracle, etc.).
• Experience with SAM tools and ITSM platforms – Service now.
• Excellent analytical, communication, and stakeholder management skills.
• ITIL certification or SAM certifications (e.g., CSAM, CAMP) preferred.

Location:

This position can be based in any of the following locations:

Chennai

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday