Account Manager - Americas

Job Description:

About the Role
As the Account Manager for the Americas, you will drive revenue growth from an assigned portfolio of Oxford Analytica and Dragonfly clients, with a primary focus on retention, renewals, and expansion. You will be accountable for delivering renewal success, strengthening client relationships, and identifying opportunities for cross-selling and upselling. Working closely with the Head of GRI Sales, you will execute targeted strategies to maximise both gross and net retention. Collaboration with Client Success teams and Business Development Managers will be essential to achieving your objectives.

You Will

• Manage a book of business allocated by the Head of GRI Sales, securing renewals and upsell opportunities within your geographical territory

• Cultivate long-term relationships with key clients, understanding their objectives, challenges, and opportunities for expansion

• Execute comprehensive account strategies for your portfolio to maximise both gross retention and net retention in line with growth objectives

• Identify and act on opportunities for cross-selling and upselling to increase client value

• Collaborate with Client Success and Business Development teams to ensure seamless delivery of services

• Report regularly on account performance, risks, and growth opportunities

You Have

• Bachelor’s degree in Business, Economics, a related field, or relevant professional experience (preferred)

• Demonstrable account management experience, ideally within the geopolitical or market intelligence sectors

• A proven track record of managing key client accounts and achieving revenue growth

• Strong business acumen with the ability to understand industry and market trends

• Excellent relationship-building, negotiation, and communication skills

• A results-driven, proactive, and consultative approach to client engagement

Our Benefits

• Comprehensive healthcare plans

• Paid time off

• Retirement plans

• Comprehensive insurance plans

• Lifestyle programmes and wellness resources

• Education benefits

• Family care benefits and caregiving support

• Commuter transit programme

• Subscription discounts

• Employee referral programme

#LI-Hybrid

Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in the job application or interview process. If you need assistance or accommodation, please contact us at TalentResourceTeam@dowjones.com with “Reasonable Accommodation” in the subject line. This inbox is not monitored for application status updates.

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Business Intelligence

Job Category:

Sales

Union Status:

Non-Union role