Analyst, ISO20022 Migration, Transaction Banking Office for Asia (3 Months Fixed Term Contract)

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG is seeking a Migration and Implementation Analyst to play a pivotal role in supporting the migration of cash and eBanking products across its branch network. This position offers you the chance to be at the heart of major transformation projects, where your attention to detail, communication skills, and commitment to quality will directly impact customer experience and operational excellence. You will enjoy a supportive team culture that values open communication, knowledge sharing, and professional growth. The organisation is committed to fostering an inclusive workplace with flexible working opportunities and ongoing training to help you develop your expertise further. If you are looking for a role where your contributions are valued and your career can flourish, this is the perfect opportunity.

• Be part of a high-profile migration project impacting branches across Hong Kong, ensuring seamless transitions for customers and stakeholders.
• Enjoy a collaborative work environment that prioritises teamwork, open communication, and continuous learning through structured training opportunities.
• Benefit from flexible working arrangements designed to support your work-life balance while advancing your career in a respected financial institution.

What you'll do:

As a Migration and Implementation Analyst, you will be instrumental in driving successful migrations of cash and eBanking products across multiple branches. Your day-to-day activities will involve close collaboration with various teams to coordinate system installations, integrations, and technical support tasks. You will act as a key point of contact for both internal stakeholders and clients, providing clear updates on project progress while facilitating open lines of communication within working groups. By managing project documentation meticulously and ensuring all deliverables are accurate and accessible, you will help maintain high standards of quality assurance throughout every phase of the migration process. Your ability to assess customer impact, manage risks proactively, and resolve issues promptly will be essential in delivering smooth transitions that enhance client satisfaction. This role offers you the opportunity to make a tangible difference in how customers experience new systems while developing valuable skills in stakeholder engagement, risk management, and project coordination.

• Support the end-to-end migration process for cash and eBanking products by adhering to defined roles and responsibilities within the project framework.
• Take responsibility for individual implementation cases, ensuring each migration, integration, or system setup is completed efficiently and accurately.
• Monitor and track all migration activities within assigned branches, proactively identifying potential delays or issues to ensure timely completion.
• Provide regular status updates to both internal and external stakeholders, maintaining transparency and alignment with overall project objectives.
• Facilitate effective communication within working groups by keeping all parties informed, engaged, and focused on shared goals throughout the project lifecycle.
• Follow up diligently on project status reports and outstanding issues, ensuring swift resolution and continued progress towards key milestones.
• Engage directly with clients to share information about the ISO20022 project, educating them on changes and addressing any questions or concerns they may have.
• Implement robust quality assurance processes during migrations to guarantee that all deliverables meet established standards of excellence.
• Assess customer readiness for proposed changes by evaluating potential impacts and ensuring appropriate support mechanisms are in place.
• Conduct thorough post-delivery quality checks to confirm that implemented changes achieve desired outcomes without negative effects on customers or operations.

What you bring:

To excel as a Migration and Implementation Analyst, you will bring proven experience in supporting large-scale system migrations or implementations within financial services or similarly regulated sectors. Your interpersonal skills will enable you to build trust-based relationships with colleagues, clients, and stakeholders alike—ensuring everyone remains informed, engaged, and aligned throughout each stage of the project. You will draw upon your analytical mindset when assessing risks or troubleshooting technical issues while leveraging your organisational abilities to keep meticulous records of all project documentation. Your fluency in both English and Chinese allows you to bridge communication gaps between teams from different backgrounds. A genuine enthusiasm for learning new technologies coupled with a positive attitude ensures you remain adaptable even when priorities shift unexpectedly. Above all else, your commitment to delivering exceptional customer experiences through careful planning, quality assurance practices, and responsive support sets you apart as an invaluable member of any implementation team.

• Demonstrated ability to communicate effectively with diverse stakeholders at all levels, fostering understanding and cooperation throughout complex projects.
• Proven problem-solving skills combined with strong risk management capabilities to identify challenges early and implement effective mitigation strategies.
• Exceptional attention to detail with a focus on maintaining high standards of quality assurance across all deliverables.
• Experience thriving in environments characterised by rapid change where adaptability and responsiveness are essential for success.
• Familiarity with basic IT processes related to system integration as well as an understanding of customer payment file formats used in financial services.
• Solid grasp of regulatory requirements relevant to compliance within the banking sector or similar highly regulated industries.
• Fluency in both English and Chinese (written and spoken), enabling clear communication with local teams as well as international partners when required.
• Self-motivated approach paired with a willingness to learn new concepts quickly; always ready to take initiative when faced with new challenges or opportunities for improvement.
• Competence using Microsoft Excel for data analysis, reporting, or tracking purposes within project environments.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.