Operations Director, Experiential

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

We are seeking an innovative and highly organized Experiential Operations Director to join our dynamic team in London. This pivotal role requires a strategic thinker with a proven track record in managing the pre-production of experiential stands, overseeing logistics, installation, and budget management, while ensuring adherence to critical time paths.

WHAT YOU WILL BE DOING:

• Lead the pre-production planning and execution of experiential projects, ensuring all aspects meet brand objectives and client expectations.

• Oversee logistics coordination, including transportation, installation, and dismantle of experiential stands.

• Develop and manage project budgets, ensuring cost-effective solutions and tracking expenses.

• Create and maintain critical time paths for project milestones, ensuring timely delivery.

• Collaborate closely with senior directors and teams, providing regular updates on project status and operational challenges.

• Manage and mentor the operations team, fostering a culture of excellence and collaboration.

• Liaise with vendors, suppliers, and stakeholders to ensure smooth project execution.

• Conduct post-event evaluations to identify areas for improvement and enhance future events.

THE SKILLS AND EXPERIENCE YOU NEED:

• 5-7+ years in a similar agency or role

• Proven experience in experiential marketing and operations management, preferably in a director or senior role.

• Exceptional project management skills with a strong understanding of logistics and installation processes.

• Strong budget management and financial acumen.

• Excellent leadership abilities and interpersonal skills to manage and inspire teams.

• Ability to work flexible hours, including weekends and travel as needed.

• Outstanding communication skills, both written and verbal.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.