Are you looking for a career that makes a difference in your local community?

The Arc of Greater New Orleans (ArcGNO) is one of Louisiana's longest-standing and well-respected human services agencies. We were founded in 1953 by parents who believed their children with disabilities should be included in their communities and should be able to pursue happiness just like everyone else. ArcGNO continues to advance inclusion, active participation, and social environments where each person enjoys safe and productive relationships to reach their full potential.

Schedule: M-F, 8:00 am - 4:00 pm (evening/weekend hours as needed)

Pay: $18.03/hr ($37,500 annually)

Summary

The Family Support Coordinator is responsible for providing home-based and community-based family service coordination services. They work to cultivate relationships between our participants and their families to their local communities for engagement and services.

Essential Functions:

Develop individualized Family Service Plans with the family they are assigned to in a timely manner
Maintains regular monthly contact with the child participant/family and makes face-to-face visits quarterly (at a minimum)
Coordinates continuity of care and investigates alternative resources
Assists with obtaining transportation for appointments related to the child's service plan
Assists family in identifying needs, provides disability information, coordinates various services, and links family to service delivery systems
Enhances child/family's skills and abilities in procuring services to meet the child's needs
Promotes development of provider resources where services are incomplete or non-existent
Attends quarterly field supervision, monthly staff meetings, and weekly one-hour individual supervision meetings with the Program Coordinator or Director.
Completes at least 8 hours of agency orientation and 8 hours of target population training within five working days of employment. Completes 24 hours of FSC training and 8 hours specific to Early Steps
Completes and submits all IFSP forms on time (5 days after the meeting)

Education/Experience Requirements:

Bachelor's or Master's Degree in a Human Service related field.
Experience working with children with disabilities is preferable.
Must show empathy and understanding toward and protect the confidentiality of children/families.

Skills/Qualifications

Excellent time and priority management
Ability to collaborate with participants and their families as well as colleagues
Experience with Microsoft, including Teams, Outlook, SharePoint, etc.
Critical thinking and problem-solving evidenced by past experiences

Equal Employment Statement

The Arc of Greater New Orleans is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants
will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability-protected veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify the Human Resources department.