Senior Officer (Planning & Development) (After-Sales Services)

The Job

• Processing applications for Consent to Assign, Re-financing and Land Premium Assessment for subsidized sale flats.
• Explain to customers the policies and procedures of application and handle general enquiries of various kinds of application.
• Provide technical support in conducting market research if necessary.
• Provide quality after-sales & customer services including enquiries and complaints received from the owners.
• Other duties as assigned by the supervisor.

The Person

• Degree holder in Real Estate, Property Management or related disciplines with minimum 3 years’ relevant experience.
• Experience in handling customers’ enquiries and familiar with subsidized housing scheme is a definite advantage.
• Dedicated to work, strong communication, interpersonal and organization skills.
• Excellent spoken and written English and Chinese (Cantonese and Mandarin).
• Proficiency in MS Windows applications, including Excel, Word, PowerPoint and Chinese Word processing.