Hardship Level

A (least hardship)

Family Type

Family

Family Type

Family

Residential location (if applicable)

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2025-09-01

Deadline for Applications

August 17, 2025

Standard Job Description

Programme Monitoring Associate

Organizational Setting and Work Relationships

The Programme Monitoring Associate may be based at HQ, in the field, or in a regional bureau, reporting to and receiving guidance from more senior programme staff within the operation, bureau, or division. Indirect guidance may also come from other sections and units relevant to country programme(s) or global quality assurance standards. The incumbent's work is guided by UNHCR’s Manual, corporate and regional strategic priorities, operation plans, and other relevant institutional rules and regulations.

The Programme Monitoring Associate supports and guides the monitoring of protection and solutions strategies and coordinates with other sections/units to ensure harmonized monitoring approaches. The incumbent works in line with overall UNHCR directions, which crucially require working with partners, including forcibly displaced and stateless persons, governmental institutions, and the private sector. This ensures programme monitoring aligns with UNHCR’s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), and corporate positions on Sustainable Development Goals (SDGs).

The incumbent maintains contacts within and outside the Organization, including with partners and other stakeholders related to programme monitoring. S/he is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Chapter, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

Assist the supervisor in the development and implementation of UNHCR's monitoring system for protection and solutions strategies and results (impact, outcomes, outputs), ensuring consistency and coherence of monitoring plans across all implementation modalities (partnerships, direct implementation, operational partners).
Support the end-to-end monitoring process, including the collection, management (entry, aggregation, reporting, sharing), and initial review/analysis of monitoring data and reports. This involves collaborating with evaluation, data, and information management personnel, ensuring data quality, disaggregation, and compliance with established standards, policies, and procedures.
Support the Multi-Functional Team (MFT) in planning and conducting monitoring activities (e.g., monitoring visits, documentation, and follow-up on recommendations).
Provide support to UNHCR and partner staff in applying UNHCR's results-based management monitoring standards and procedures, including the use of corporate tools and existing guidance for core monitoring activities.
Contribute actively to innovative solutions for monitoring and to UNHCR’s global community of practice on monitoring.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Not specified.

Relevant Job Experience

Essential

Demonstrated experience in programme monitoring and related processes. Knowledge and practical experience of Results-Based Management. Experience in programme management, training, and capacity building activities. Advanced Excel skills (pivot tables, data management, etc.).

Desirable

Not specified.

Functional Skills

*IT-Computer Literacy;

CO-Drafting, Documentation;

EL-Monitoring & Evaluation;

DM-Data Management;

PG-Programme Planning;

PG-Results-Based Management;

PG-Development and monitoring of programme assessments and surveys;

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Managing Resources

Cross-Functional Competencies

Analytical Thinking

Planning and Organizing

Technological Awareness

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):

Serbian

Desired languages

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

Living and Working Conditions

Additional Qualifications

Skills

CO-Drafting and Documentation, DM-Data Management, EL-Monitoring and Evaluation, IT-Computer Literacy, PG-Development and monitoring of programme assessments and surveys, PG-Programme Planning, PG-Results-Based Management

Education

Certifications

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

The manager may request a written test to be conducted.

Functional clearance

This position doesn't require a functional clearance