HR Business Process Manager (Project Manager 1) - PN: 20072723

HR Business Process Manager
Project Manager 1

Who we are:

At the Ohio Department of Mental Health and Addiction Services (OhioMHAS), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

OhioMHAS Values:

• Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

What you’ll do at OhioMHAS:

As the HR Business Process Manager, you’ll serve as the central hub for HR projects and process improvements. You will be entrusted with managing high-impact projects that touch every aspect of HR, from recruiting and onboarding to payroll, benefits, labor relations, and beyond.

Your work will include:

🔧 Improving How HR Works

• Analyze existing HR processes and identify where gaps, inefficiencies, or outdated practices exist.
• Redesign workflows and recommend process enhancements to create streamlined, modern, and user-friendly HR systems.
• Collaborate across departments to ensure process changes are realistic, well-supported, and sustainable.
• Use data, metrics, and stakeholder feedback to guide decision-making and measure impact.

📈 Leading Projects from Start to Finish

• Serve as the lead project manager on initiatives such as:
• Rolling out a new applicant tracking system
• Automating manual HR reporting tasks
• Standardizing agency onboarding and offboarding
• Improving compliance tracking and documentation
• Define project scopes, timelines, and deliverables. Set milestones. Solve roadblocks.
• Facilitate cross-functional collaboration with HR staff, program offices, IT, and executive leadership.

💬 Partnering Across the Agency

• Regularly meet with managers, supervisors, and employees to understand their needs and gather feedback.
• Translate high-level leadership strategies into HR solutions that are practical and scalable.
• Support change management efforts — ensuring everyone impacted by a project understands what’s changing and why.
• Develop clear, concise communications and training for internal HR and agency-wide rollouts.

📑 Managing the Business Side of HR

• Prepare project documentation, process maps, communications, reports, and executive summaries.
  
• Assist with project-related procurement, including drafting scopes of work, reviewing proposals, and managing vendor processes.
  
• Ensure all process improvements and projects align with state and federal employment laws and internal HR policies.
  
• Maintain familiarity with HR compliance, records retention, labor relations processes, and data systems.
  

🚀 Driving Culture, Consistency, and Transparency

• Recommend and implement standard operating procedures (SOPs) across HR functions.
  
• Review current policies and propose updates that reflect best practices and agency values.
  
• Promote a culture of continuous improvement, equity, and employee empowerment.

This is an hourly position and is exempt from the bargaining units, with a pay range 15 on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule).

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

This position is unclassified per 124.11 (A) (9), Ohio Revised Code.

The HR Business Process Manager isn’t just about fixing what’s broken — it’s about building something better. Your work will directly improve how our agency hires, retains, and supports our workforce — ultimately impacting the lives of thousands of Ohioans served by OhioMHAS every day.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Position Qualifications

Successful completion of 2 yrs. post-secondary education majoring in business administration, public administration, computer science/information technology, social science, or health, with major being commensurate with project to be assigned; 12 mos. exp. in budgeting & calculating cost projections of program/projects.

OR

3 yrs. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full-scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal); 12 mos. exp. in budgeting & calculating cost projections of program/projects. 

OR

The equivalent of Minimum Class Qualifications for Employment noted above. 

Primary Job Skill: Project Management

Technical Skills: Human Resources
Professional Skills: Active Learning, Building Trust, Attention to Detail, Verbal Communication and Organizing and Planning

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.

Supplemental Information

At OhioMHAS we strive to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to balance efforts toward providing prevention and recovery supports and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success.

To learn more about our agency, please visit our website at www.mha.ohio.gov/

Application Procedures

To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.

If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO Program Administrator at andrew.seifert@mha.ohio.gov or 614-466-8884.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.