Maximo Supervisor Asset Management

*This job is eligible for relocation assistance

Colorado Springs Utilities is seeking a Supervisor to lead a team of application administrators/business analysts. This team is responsible for configuring, managing, and optimizing the IBM Maximo Application Suite (MAS) to support enterprise operations across asset management and work planning.

Key Responsibilities:

Gather, validate, and document business requirements; translate them into functional specifications
Analyze and optimize business processes using MAS capabilities; facilitate stakeholder engagement and change management
Configure and maintain MAS structures, including organizations, sites, calendars, labor, and domains
Manage asset lifecycle, job plans, preventive maintenance, work orders, and inspection workflows
Design and troubleshoot dashboards, KPIs, and Start Centers to enhance user experience and performance monitoring
Collaborate with IT, Operations, GIS, and field teams to align MAS configurations with business needs
Provide user support, training, and documentation; resolve system issues and contribute to application governance
Lead and supervise a team of technical staff supporting asset/location and Work Management functions

Skills & Abilities

Maximo Expertise: Deep knowledge of MAS functionality (Assets, Work, Safety)
Business Analysis: Strong skills in requirements gathering, stakeholder engagement, and process mapping
System Configuration: Proficient in setting up core Maximo structures
Data Management: Skilled in managing labor, contracts, item records, and service requests
Dashboard & KPI Development: Capable of designing and troubleshooting performance dashboards
Troubleshooting: Strong problem-solving across Maximo Manage, Spatial, Scheduler, and Optimizer
Process Optimization: Experience streamlining workflows and improving operational efficiency
Communication: Effective cross-functional collaboration and stakeholder engagement
Continuous Improvement: Focused on enhancing usability, data integrity, and system performance

Preferred Skills:

Demonstrated years of experience in business analysis, asset management, and operations work management, including at least years in a supervisory or leadership role
Demonstrated years of experience in application support or a related programming/business environment
Hands-on experience administering IBM Maximo, preferably within the Maximo Application Suite (MAS), including asset, location, and work management modules
Proven track record in enterprise system upgrades or implementations, preferably in a utility environment
Proficiency in data analysis tools such as Excel, Power BI, and SQL
Excellent analytical, communication, leadership, and stakeholder engagement skills
Ability to manage multiple priorities and drive cross-departmental collaboration
Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off – Because everybody needs time off to recharge
- Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
- Personal Leave –3 days per year of personal leave
- Paid Holidays –12 paid holidays per year
- Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
- Vacation Buy – Purchase up to 40 hours of additional vacation time
Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program