IT Support Specialist

Description

Join one of the most respected leaders in child advocacy services – Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! 

Location:

Littleton, CO

Benefits:  

• Insurance benefits include health, dental, vision, life, accident, and critical illness.
• 10% off tuition at CCU for their online programs and a
• ClassPass Membership
• 403(b) retirement plan with match
• Paid time off
• Personal leave
• Overtime
• Bonuses
• Flexibility
• Growth opportunities are available throughout the agency as we love to promote from within!

Compensation:  In accordance with the Colorado  Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $23.01 to $25.41 per hour. Actual pay will  be adjusted based on experience and other job related factors permitted  by law. 

Responsibilities and Duties Include:  

• Install and configure hardware and software
• Maintain and repair IT equipment
• Troubleshoot hardware, software, and network issues
• Manage user accounts and access controls
• Respond to IT support tickets and provide user assistance
• Train users on IT systems and best practices
• Evaluate and document IT systems

Posting Date: 8/8/2025

Application Window: Ongoing (Applications will be accepted on an ongoing basis)

Requirements

• Must have a 2 years experience or 2 years of education in the related field. 
• Must have the ability to complete assignments accurately with frequent interruptions.
• Must have the ability to maintain confidentiality related to sensitive company and employee information
• Must possess the ability to work well under pressure in a fast-paced environment, be flexible, and adjust priorities as needed with minimal supervision.
• Must be willing and able to pass a background check